Ratings based on 984 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Everything was amazing! Except for the tv, to use netflix you needed to accept the user agreement, but the user agreement kept failing to load up.. But i still put 5 stars because everything else was amazing
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Good overall
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Lovely hotel and staff. Very clean. Pillows were too soft, feathery type, but loved the rest of the hotel. Will stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
5 out of 5
by A verified traveler

Posted 23 Oct 2024
They should put bins in the breakfast area as there was no were to put your rubbish, it was left on the table.
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear Peter, Thank you for the wonderful rating and I have passed your comments to the management and Looking forward to welcome you back soon.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Great spot in the heart of Liverpool friendly staff, a quick walk to the Cavern Club, the River Mersey, and a manageable jaunt across town to Anfield for the match. Go Reds!
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear Duncan, Thank you for your wonderful rating. Looking forward to welcome you back soon.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Great location. Fabulous, classical hotel.
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear John, Thank you for your wonderful rating. Looking forward to welcome you back soon.
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear Paul, Thank you for your wonderful rating. Looking forward to welcome you back soon.
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