Ratings based on 966 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Very unusual and attractive hotel with service level of a four star but very cheap.
by A verified traveler
Posted 22 Dec 2024
So unique
by A verified traveler from Ormskirk
Posted 20 Dec 2024
We had an amazing time at the Crowne Plaza Liverpool Airport and stayed in the Ambassador Suite with free club lounge. Lol living the dream
by A verified traveler
Posted 10 Dec 2024
Second stay in 6weeks, this time did not seem as good.
Bedroom was really cold when we arrived . No biscuits on tea tray like first time and sink in the bathroom was blocked .
by A verified traveler from Ormskirk
Posted 10 Dec 2024
It's a lovely Hotel with Character and convenient for both the Airport and Liverpool Centre. Just needs a little TLC
by A verified traveler
Posted 8 Dec 2024
Great location comfy beds
by A verified traveler
Posted 7 Dec 2024
Hotel was decent, old but decent, didn’t hear any noise, spacious room and comfortable bed.
Check in was a while, only one person at the desk, when I went to request a taxi for the morning, I was standing at the reception while the staff member was on his phone, he didn’t even notice me for a few minutes.
The staff member at the restaurant was a very nice guy however he had too many tasks given to him so we were waiting about 15 minutes, even just to look at the menu, food was decent enough but a bit pricey for what it was. Mac & cheese was around £17.
Also do not trust any taxi service in Liverpool whatsoever twice I tried to get a taxi it took an hour and 10 minutes after around 5 phone calls. The second time I asked the hotel to book me a taxi for 5:30 AM. The taxi did not arrive until 6 AM.. Maybe Uber will be better. I don’t know.
by A verified traveler
Posted 2 Dec 2024
Had a lovely time
by A verified traveler
Posted 1 Dec 2024
Quiet room.. Excellent location.
by A verified traveler
Posted 29 Nov 2024
It’s a nice hotel , friendly and helpful staff , answered our questions and told us where to go, and the recommendations was good, enjoyed my stay , will do it again if I come back to Liverpool.