Ratings based on 573 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Freezing Cold
Posted 4 Dec 2023 on HotelsThere was no heating on the floor we stayed and this was on the coldest night of the year so far! We had to spend the Friday night in our room under the duvets in our coats and hats and gloves! Not the best 50th birthday surprise I was planning for my sister!
by A verified traveler
Posted 28 Nov 2023
It’s shabby in areas .
The windows didn’t close properly in our room so the noise from outside was very loud.
by A verified traveler
Posted 28 Nov 2023
the staff and breakfast
by A verified traveler
Luxury Liverpool
Posted 14 Nov 2023 on HotelsFantastic stay in central Liverpool with an LFC theme. Loved the Jacuzzi bath, although I can't help wondering what Bill would have made of all the luxury :-)
by A verified traveler
Posted 27 Oct 2023 on Hotels
by A verified traveler from Caernarfon
Posted 15 Oct 2023
Great big rooms
by A verified traveler
Comfortable, reasonably priced
Posted 9 Oct 2023 on HotelsWe only stayed one night and overall it was a comfortable stay, the room was lovely with a stunning bathroom. It was a shame the dressing table was looking very tired and out of place with the rest of the furniture, the pillows on the bed were very flat so could do with replacing.
The staff were very friendly and helpful, breakfast was a little chaotic as there was so many guests and nowhere to sit but the staff did their best to accommodate everyone.
by A verified traveler
Posted 3 Oct 2023
This property was a perfect distance from the train station. It was easy to get to the major attractions including popular bars and clubs like the Cavern Pub. The room was clean and as expected but the WIFI was horrible. Could not get wifi in the hotel room and could only use it in the lobby. Just something to be aware of if you are staying here.