Ratings based on 1,248 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Andy - Reception Manager, Hotel Management
Hi Cora, Thanks for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon. Kind regards, Andy - Reception ManagerThe Resident Liverpool
by A verified traveler
Posted 24 Nov 2024
Friendly staff, convenient location, clean comfortable room and corridors, good shower.
Comment from Hotel Management
25 Nov 2024 by Kevin- Front Office Management, Hotel Management
Hi AlanThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
by A verified traveler
Posted 23 Nov 2024
Nice hotel in a great location. Everything was great.
Comment from Hotel Management
25 Nov 2024 by Kevin- Front Office Management, Hotel Management
Hi StephanieThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
by A verified traveler
Posted 22 Nov 2024
Clean,comfy and in the middle of lively area,Great Fun!
Comment from Hotel Management
22 Nov 2024 by Andy - Reception Manager, Hotel Management
Hi Kevin, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kevin- Front Office Management, Hotel Management
Hi ChloeThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
by A verified traveler
Posted 18 Nov 2024
Can't emphasis how good the entire experience was ,fabulous clean comfortable room,was give a hot drink on arrival, will definitely be back soon,
Comment from Hotel Management
19 Nov 2024 by Kevin- Front Office Management, Hotel Management
Hi SandraThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
by A verified traveler
Posted 11 Nov 2024
Had a really fun weekend away with my friends. The Resident was an excellent base ..staff were friendly and helpful.the hotel was safe and was central to reach most places. I would definitely recommend this hotel and would definitely return.
Comment from Hotel Management
12 Nov 2024 by Andy - Reception Manager, Hotel Management
Hi Samantha, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool
by A verified traveler
Posted 10 Nov 2024
I like the feeling of the hotel. All the staff we met were really friendly and helpful. Location couldn’t really be better for the city centre. Parking is in partnership with QPark that’s within minutes walk. We’ll definitely stay here in the future
Comment from Hotel Management
11 Nov 2024 by Andy - Reception Manager, Hotel Management
Hi Mark, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool
by A verified traveler
Posted 8 Nov 2024
Great location and great price. It is handy to have the facilities to make a hot beverage or even a basic meal if you don't wish to go out.
Comment from Hotel Management
11 Nov 2024 by Andy - Reception Manager, Hotel Management
Hi Tricia, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool
by A verified traveler
Posted 7 Nov 2024
These independent hotels are way better than the commercial ones. Good location, staff were very accommodating and very informative. Parking was a little away from the hotel but easy to get to. Rooms were decent
Comment from Hotel Management
11 Nov 2024 by Andy - Reception Manager, Hotel Management
Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool
