Ratings based on 60 Verified Reviews
4.0 Room cleanliness
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jun 2024
Very good Apartment.Nice and clean and very easy to book👍
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
3 Jul 2024 by Lisa, Hotel Management
We are really sorry with your dissatisfaction and would have liked the opportunity to put any issues you had right.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Perfect.
by A verified traveler
Posted 26 Jun 2024 on Hotels
Overall the apartment was nice and well presented. The sofa beds aren’t great in terms of comfort but the beds were really comfortable. As the weather has been really warm for the last few days the room was unbearably hot and although there were blow heaters provided we didn’t find a fan. The apartment was clean, but I did notice quite a lot of dust on the skirting boards. As we expected it was quite loud outside until just after 3am - we already knew this when we booked so this didn’t bother us. We did also have the windows open due to the heat which will have impacted the noise level. Location wise it’s brilliant to access to nightlife and shops. For some reason the fire alarm went off at 7am in the morning when we stayed, obviously that can’t be helped and luckily there was no fire. I would stay here again but I wouldn’t advise staying here with children or if you’re wanting a peaceful getaway 😊
by A verified traveler
Check the detail before booking
Posted 26 Jun 2024 on HotelsThe email asking for photo ID comes from a non-iStay email address, which we thought was dodgy. Better to get warning about this when booking. When info arrived, it was very clear. Cleaning staff were lovely, very friendly and did a good job cleaning the apartment. The apartment is opposite Cayote Ugly, which is open until 3am every night. So if you want to sleep before that, this is probably not the place for you. It’s also quite warm. The (very loud) alarm went off before 7am in the morning and there was no way for us to turn it off or know who to contact. It eventually went off. Location is great, very central. The apartment is very spacious.
by A verified traveler
Great
Posted 26 Jun 2024 on HotelsGreat location..clean and good communication regarding check in
by A verified traveler
Not the worst stay
Posted 26 Jun 2024 on HotelsWe got there and a lady helped us check in.
The only downside was being woken by a fire alarm the next morning which after phoning security still hadn't been sorted by the time we checked out 2 hours later.
by A verified traveler
Posted 25 Jun 2024
Couldn’t have praised these apartments any more. Absolutely brilliant from start to finish. Definitely will be returning
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Lisa, Hotel Management
Thank you for your review and we hope to host you again!
by A verified traveler
Posted 15 Jun 2024
Very central location. It IS right in the centre of Liverpool’s party zone which was fine for us! Beds were comfy, plenty of towels etc. it would be good to have some temperature control in the apartment and It would be useful to list the apartment numbers on each corridor door so you know which one to go through!
Comment from Hotel Management
25 Jun 2024 by Lisa, Hotel Management
Thank you for your great review John!We will take on board your suggestion and hope to host you again!
