Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Convenient, clean, efficient
by A verified traveler
Posted 16 Nov 2024
Everything was amazing! Except for the tv, to use netflix you needed to accept the user agreement, but the user agreement kept failing to load up..
But i still put 5 stars because everything else was amazing
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Good overall
by A verified traveler
Posted 28 Oct 2024
Lovely hotel and staff. Very clean.
Pillows were too soft, feathery type, but loved the rest of the hotel. Will stay again.
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 23 Oct 2024
They should put bins in the breakfast area as there was no were to put your rubbish, it was left on the table.
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear Peter, Thank you for the wonderful rating and I have passed your comments to the management and Looking forward to welcome you back soon.
by A verified traveler
Posted 21 Oct 2024
Great spot in the heart of Liverpool friendly staff, a quick walk to the Cavern Club, the River Mersey, and a manageable jaunt across town to Anfield for the match. Go Reds!
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear Duncan, Thank you for your wonderful rating. Looking forward to welcome you back soon.
by A verified traveler
Posted 30 Sep 2024
Great location. Fabulous, classical hotel.
Comment from Hotel Management
19 Nov 2024 by Best Regards, Rukaya - Rooms Division Manager, Hotel Management
Dear John, Thank you for your wonderful rating. Looking forward to welcome you back soon.
