Ratings based on 161 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Livingston
Posted 1 Sep 2024
The room was perfect for our girls weekend! The 5 of us had plenty of room to put our things down and get some rest! Staff was very friendly and accommodating. We had to do a late checkout and they were very nice about extending our time! Would stay again!
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024 on Hotels
Only complaint is that the shower didn’t get warmer than lukewarm. We asked management to check it, but no change after checking. Otherwise pleasantly surprised at how quiet and comfortable the stay was. Might be helpful to renovate the exterior as it looks rather old.
by A verified traveler
Posted 10 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Roaches
Comment from Hotel Management
5 Aug 2024 by Ashley Ramos, Hotel Management
Thank you for staying with us and for taking the time to review your stay. I'm very sorry to hear about the issues you encountered in your room but appreciate you bringing them to our attention so we can address the pest control issues. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Dean, Hotel Management
Thank you for taking the time to leave a review. We hope to see you again in the future,
by A verified traveler
Good for a large family-otherwise pass
Posted 29 Jul 2024 on HotelsGood: huge suite with great floor plan, thrilled about the extra bathroom and TVs in every room, kitchen nicely stocked, hot tub was good and hot with great jets.
Bad: A/C was not working properly. Room was dirty and old. Had to ask for pool towels and received bath mats. Had to go to the front desk to get bedding for our pull out. Had to get new keys because first ones didn’t work. Pool furniture cushions in desperate need of replacement. No coffee in lobby after 10am.
Comment from Hotel Management
29 Jul 2024 by Ashley Ramos, Hotel Management
Thank you for staying with us and for providing your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 20 Jul 2024
