Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dracut
Posted 13 Nov 2024
The staffs were friendly and professional. The room was very clean for the most part. I stayed there for a few days and their breakfast selections seem to always change. One morning it was omelette with cheese, bacon, home fries. The next morning it was scrambled eggs with sausage and home fries. The last morning it was sunny side up with sausage no home fries.
Comment from Hotel Management
14 Nov 2024 by BW staff, Hotel Management
Thank you for your feedback. We hope you come visit us again.
by A verified traveler from Tracy
Posted 13 Nov 2024
Staff was very welcoming and helpful
Comment from Hotel Management
14 Nov 2024 by BW staff, Hotel Management
Thank you for your feedback, we are glad you had a nice stay.
by A verified traveler
Posted 11 Nov 2024
Nice hotel
Great staff
Safe, free, and convenient parking
Comment from Hotel Management
14 Nov 2024 by BW staff, Hotel Management
Thank you for the feedback, we are glad you had a nice stay. Hope you visit us again.
by A verified traveler
Posted 11 Nov 2024
Nice hotel
Great staff
Safe, free, and convenient parking
Comment from Hotel Management
14 Nov 2024 by BW staff, Hotel Management
Thank you for the feedback, we are glad you had a nice stay.
by A verified traveler
Posted 11 Nov 2024
Clean place and room. Front desk was friendly.
Comment from Hotel Management
14 Nov 2024 by BW staff, Hotel Management
Thank you for the feedback, we are glad you had a nice stay.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 30 Oct 2024
We left at midnight because we found cockroaches in the hallway and inside our room. Pool was advertised as being heated and staff told us they would heat it up but it never happened.
Friendly staff but I cant stay where I can see cockroaches in the wall and walking in the furniture.
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
We are so very sorry to hear that your stay did not live up to your expectations. We strive on a daily basis to keep our hotel it top shape and we will take your review very seriously and will immediately address the situation.
by A verified traveler
Posted 28 Oct 2024
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by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Debbie L., G.M., Hotel Management
Sorry that we did not meet your expectations and because you left no comment I cannot address specifics with you. We hope that you will stay with us again in the future.
