Ratings based on 341 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by FD, Hotel Management
Thank you for your review! We truly appreciate your feedback and are glad you enjoyed your stay with us.We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by FD, Hotel Management
Thank you for staying with us. We noticed your recent rating and are sorry to hear we didn’t meet your expectations. If you have any specific feedback or concerns, we’d love to hear from you so we can improve your experience in the future.We hope to welcome you back and provide a better stay next time.
by A verified traveler
Posted 15 Sep 2024
Very accommodating. Our first room’s AC wasn’t blowing. Desk quickly moved us to a new room and made sure everything was in order. Good breakfast. Clean. Handy.
Comment from Hotel Management
16 Oct 2024 by FD, Hotel Management
Thank you so much for your kind words and for sharing your experience with us! We’re glad to hear that our team was able to promptly address the issue with your first room and ensure your stay was comfortable.It’s wonderful to know that you enjoyed the breakfast and found everything clean and convenient. We always strive to make our guests feel at home, and it’s great to see that reflected in your stay.We hope to welcome you back again soon!
by A verified traveler from Belton
Posted 9 Sep 2024
The carpet, etc. is starting to show wear. The breakfast was okay, but the eggs could definitely use improvement.
Comment from Hotel Management
16 Oct 2024 by FD, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your comments and want you to know that we're constantly working to improve our guests' experience.We apologize for any wear and tear you noticed on the carpet, and we will certainly look into this as part of our ongoing maintenance efforts. As for breakfast, we’re sorry to hear the eggs didn’t meet your expectations. Your input is valuable, and we'll review this with our team to make improvements.We hope to have the opportunity to welcome you back and provide you with an even better experience.
by A verified traveler
Posted 9 Aug 2024
Excellent breakfast
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 10 Jul 2024
It was a beautiful hotel but too pricey..
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 9 Jul 2024
Nice on the outside but place is not the best looking. Lots of effort has been made to cover the age of the building. Very nice breakfast. Amazing staff and pool /hot tub was amazing.
by A verified traveler
Friendly and comfortable hotel stay.
Posted 5 Jul 2024 on HotelsCheck-in and check-out was friendly and efficient. We had clean, comfortable beds, clean bathroom, room was quiet although located close to the elevator. The breakfast was well-stocked with standard hot and cold items. All staff that we encountered were friendly and helpful. We no complaints at all.
