Ratings based on 1,691 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Getting charged $200 extra just to SELF park my car there wasn’t the only bad thing the hotel also only has 4 elevators so the line builds as everyone tries to get to there floor. If you thought you’ll just walk up the stairs to your floor you’re wrong because there are no stairs accessible to do that. Definitely will not be staying again.
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Tino, thank you for sharing your feedback. The comments regarding parking costs and elevator issues are concerning. Ensuring a seamless experience is a priority. Your insights are very much appreciated and will guide future enhancements.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Elizabeth, we’re delighted you loved your experience at DoubleTree By Hilton Los Angeles Downtown. We hope to welcome you back soon!
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Gina, thank you for staying with us at DoubleTree By Hilton Los Angeles Downtown. We're thrilled you had a pleasant experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Nov 2024
Perfect for the parade
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Donald, thank you for staying with us at DoubleTree By Hilton Los Angeles Downtown. It’s great to know you found our location perfect for the parade. We look forward to welcoming you back for future events!
by A verified traveler
Posted 16 Nov 2024
Tired hotel.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Claudine, thank you for sharing your thoughts. We understand that maintaining our surroundings is essential and assure you that our team is dedicated to continuous improvement. Your feedback is valuable to us.
by A verified traveler
Posted 16 Nov 2024
No complaints, would stay again. Very friendly and helpful staff. Otherwise convenient but slightly pricey structured parking underneath the hotel.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Brandon, it's great to know you had a pleasant stay at DoubleTree By Hilton Los Angeles Downtown. Our team members are delighted you appreciated their assistance, and we're glad the location was convenient for you. We look forward to welcoming you back!
by A verified traveler from Geneva
Posted 15 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The cleanliness
