Ratings based on 497 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Stayed two nights and would book here again. Front desk staff very friendly and helpful. Very convenient location.
Comment from Hotel Management
11 Sep 2024 by Kendel , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our front desk staff friendly and helpful. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 10 Aug 2024
Smelled like mixed urine and wine! Bed sheets were stained. Really terrible experience!
Comment from Hotel Management
11 Sep 2024 by Kendel , Hotel Management
I'm truly sorry to hear about the issues you encountered during your stay. This is not the standard we strive to maintain, and I appreciate you bringing this to our attention. I’d like to investigate this further to ensure it doesn't happen again.
by A verified traveler
Posted 25 Jul 2024
fine accommodations clean and quiet. one concern not everyone likes huge pillows. would had liked one not so big
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
Thank you for your feedback! We’re glad to hear you found our accommodations clean and quiet. We appreciate your input regarding the pillows; we’ll definitely consider offering different sizes to better suit all preferences.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
I’m really sorry to hear that your experience didn’t meet your expectations. We take feedback seriously and your satisfaction is important to us, and we hope to have the chance to make things right.
by A verified traveler
Posted 6 Jul 2024
I don’t know how this property has such a high rating, continue reading and judge for yourself. The front desk area is extremely basic. There were tools piled behind the counter, and no one at the desk to greet guests. Although they must have been in the next room because they did appear almost immediately after I knocked on the glass partition. They provide coffee in the morning but nothing else. The room smelled strongly of weed/pot. The bedding/bathroom/carpet/furniture appeared clean although some of the veneer was peeled off one of the nightstands. They only provided 2 thin towels and 2 washcloths for a king room for 2 nights. There were no hand towels at all so you have to use the bath towels to dry your hands. Water pressure, temperature and drainage were all ok. The room was not serviced at all, and when I asked about the lack of service when I checked out. The attendant replied that they do not have daily service and I had to request that if I had wanted it. I wish they had made that clear when I checked in. In summary, it’s an average but safe hotel that I feel should be related in the mid 6 to low 7 range. Their current rating in the 8 range is vastly overstated, and they need to do something immediately about the marijuana smell and lack of appropriate towels.
Comment from Hotel Management
11 Sep 2024 by Kendel , Hotel Management
I'm sorry to hear about your experience. This is not the impression we aim to give, and I appreciate you bringing these issues to our attention.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Decent hotel for the price.
Comment from Hotel Management
11 Sep 2024 by kendel, Hotel Management
Thank you for your feedback! We’re glad to hear you found our hotel to be a decent value for the price. We aim to provide a comfortable stay at an affordable rate, and we appreciate your recognition of that.
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
Thank you so much for the outstanding review! We’re absolutely delighted to hear that you had a fantastic experience with us.
by A verified traveler
Posted 23 Jun 2024
Friendly and helpful staff.
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression on you. Providing friendly and helpful service is a top priority for us, and it’s great to know we succeeded. We look forward to welcoming you back!
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
Thank you so much for the incredible 10-star review! We can’t wait to have the pleasure of hosting you again!
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Kendel, Hotel Management
Thank you so much for the incredible 10-star review! We can’t wait to have the pleasure of hosting you again!
