Ratings based on 342 Verified Reviews

3.1 out of 5
94% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Jun 2024
This property was really gross and in an unsafe area! Their hot breakfast was broken down and dirty. I get it was cheap but do not stay here.
1 out of 5
by A verified traveler from Lubbock

Posted 30 May 2024
Not for a single female traveling alone
2 out of 5
by A verified traveler

Posted 23 Apr 2024
No hot water. Tv not working. Breakfast leftovers at least 2 days old. Ice machine not working
1 out of 5
by A verified traveler

Posted 13 Apr 2024
There was a cockroach in the bathroom, that was after I gave a pass to the smoke detector being removed, cable wasn't working, toilet seat was only held on with 1 screw, the main light to enter the room was out. Told the front desk and they acted like it was a complete surprise, they offered another room but it would also not have a smoke detector. I didn't want to stay at all. They wouldn't refund, even after I offered to pay one of my 2 nights I was supposed to stay.
5 out of 5
by A verified traveler

Posted 10 Apr 2024 on Travelocity
I checked out the day before, and the guy at the front desk did not refund me saying that I made the reservation with Travelocity and that it was out of his hands. I asked him to give me a receipt with the date of the checkout and he said he couldn't do that. I asked him to print his name, sign, and write the date I was checking out and he said he couldn't do that. He is stealing money from me.
4 out of 5
by A verified traveler

Lack of maintenance

Posted 7 Apr 2024 on Hotels
It’s great but need fix of shower curtain there took off almost fall it’s lack of maintenance and need fixing everything
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Parking
4 out of 5
by A verified traveler

Posted 30 Mar 2024 on Hotels
Friendly stuff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Hotels
1 out of 5
by A verified traveler

Posted 8 Feb 2024
Staff was rude, bookes a downstairs smoking room. My son and i are disabled they put us in an upstairs room, no elevator. Room was old and nasty with stains on the bed, looked nothing like the pics they have online.