Ratings based on 986 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Hello Mel,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to our team with any specific feedback you may have, we'd love the opportunity to improve your experience for next time.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Keith,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 13 Nov 2024
Needs work
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Abraham, We're sorry to hear you found the hotel in need of improvement. We appreciate your feedback and will share it with the team to enhance our guest experience. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler from Houston
Posted 12 Nov 2024
The microwave had roaches. Thats the only thing
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Elvis, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Nick, We're glad you chose to stay with us and we hope you had a pleasant experience overall. If there are any concerns you'd like to share with us, please don't hesitate to reach out so we can address them accordingly. We appreciate your stay and look forward to hosting you again.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Alan, We're sorry to hear that your experience didn't meet expectations. Please don't hesitate to reach out to us with any further feedback so we can address your concerns and improve our service.
by A verified traveler
Posted 27 Oct 2024
They stole 100 dollars from me
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello James, We take such allegations seriously and advise contacting hotel management directly to further investigate and address this matter.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Mel,We're sorry to hear you didn't fully enjoy your stay. Please reach out to us directly with any details on how we can improve your experience next time. We value your input and hope to welcome you back for a better visit.
by A verified traveler
Posted 18 Oct 2024
Next to restaurant
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Arianna,Thank you for sharing your feedback. We appreciate knowing what areas met your expectations during your stay. If you have any further comments or suggestions, please feel free to reach out to our team directly. We value your input as it helps us improve our services for all our guests.
by A verified traveler
Posted 11 Oct 2024
The staff seemed annoyed by the clients.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Cynthia,We appreciate your feedback and take all comments seriously. We encourage guests to reach out to management with any concerns during their stay for immediate assistance. Thank you for sharing your experience with us.
