Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Always good here but they need new luggage carts. And maid staff needs to check every day i usally only need coffee. But pls check.
Comment from Hotel Management
13 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. I will remind our Housekeeping Team to do the daily check for our guests to ensure they have what they need. Our luggage carts get a workout so we will need to replace them soon!
by A verified traveler
Posted 11 Nov 2024
Really nice
Comment from Hotel Management
12 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. I am so glad you enjoyed your stay with us and hope to have the opportunity to serve you again soon.
by A verified traveler from Tennessee
Posted 5 Nov 2024
The room was nice. We chose this hotel for the indoor pool. The pool water was warm mid October even though the front desk said it wasn't heated.
Comment from Hotel Management
5 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review! I am glad you enjoyed our hotel and pool and hope to see you again soon.
by A verified traveler
Posted 2 Nov 2024
Terrible WiFi. If you plan on watching a movie during your stay I don’t recommend this property
Comment from Hotel Management
3 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. I appreciate your comments and will investigate to see what the issue with WIFI was during your stay.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. It appears that you did not enjoy your stay so feel free to reach out to us and let us know how we can improve our services.
by A verified traveler
Posted 1 Nov 2024
The staff was super friendly and helpful. The beds were like clouds and it was clean all the way around. It was perfect for our 4 day vacay. I would definitely come here again.
Comment from Hotel Management
2 Nov 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. I am so glad you liked our cozy beds and hope you'll stay with us again soon!
by A verified traveler
Posted 20 Oct 2024
Terrible experience here. Room had bed bugs. Will never return.
Comment from Hotel Management
20 Oct 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. After a very careful inspection, we found no bedbugs or evidence of bedbugs. We did, however, find where someone slit our mattress open with a knife. I do appreciate your bringing this to our attention.
by A verified traveler
Posted 19 Oct 2024
Staff very polite!
Comment from Hotel Management
20 Oct 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. I will pass along your compliments to my Team and we hope to see you again soon.
by A verified traveler
Posted 14 Oct 2024
The pool was closed which was the only reason we chose this property.
Comment from Hotel Management
14 Oct 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review and we hope to see you again soon.
by A verified traveler
Posted 14 Oct 2024
Great location and great price
Comment from Hotel Management
14 Oct 2024 by Nancy Stafford, General Manager, Hotel Management
Thank You for your review. Please stay with us again soon!
