Ratings based on 2 Verified Reviews

4.0 out of 5
4.5 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Seattle

Posted 11 Apr 2024
The room had no AC which made it burning hot, very irritating. The fan only spread hot air around. I couldn’t manage being there for more than a few hours. Had to cut the trip short.
Comment from Hotel Management
14 Apr 2024 by SueMcK, Hotel Management
Very disappointed with your review Anisha, considering all the wonderful things you and your boyfriend said on leaving. You did not book a room with AC, which we did have available. I also asked if I could replace the fan but you refused. You booked at a Hostel not a Hotel with AC and unexpectedly arrived at the hottest time of day after a long journey to sleep in a room without AC for the afternoon. The reservation was never cancelled and the balance of your bill remains unpaid as the card details your gave to Expedia did not work. very disappointing guests who did not gave our beautiful hostel a chance. Your score was not deserved by us as the NO AC was your mistake.
5 out of 5
by A verified traveler

Posted 22 Feb 2023 on Hotels
Comment from Hotel Management
22 Feb 2023 by SueMcK, Hotel Management
Thank you so much, Stephanie. Your group was wonderful to have at Lewi's. We are missing you already. One Love .... Sue xxxx