Ratings based on 149 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rugby
Posted 10 Sep 2024
by A verified traveler
Posted 14 Aug 2024
On arrival, we were put in the wrong room despite booking a particular room in the main building of the property. When I challenged this, I was told that the chef was staying in that room and could not be moved. When we asked for a table for food, we were told we would have to sit outside as apparently the tables were fully booked. It turned out they were not full at all. The manager was rather rude. We were moved to a suitable room the following morning after speaking to the owner. In the remaining three days our room was not cleaned appropriately and towels were not changed or bed made! This was the sixth time we have stayed, four times under the previous ownership where we had a great experience. On the two occasions we have stayed under the current ownership, the service and cleanliness has deteriorated significantly. The food menu is very limited and expensive for what you get. We really enjoyed staying here in the past and it's such a shame we won't be staying again.
Comment from Hotel Management
14 Aug 2024 by Hawkley inn , Hotel Management
I cannot apologise enough for the mix up with the rooms, they are usually tidied every day so I'm not sure what happened there. Our chef is new and we are experimenting with new ideas, most are very happy so I am sorry it was not to your taste. I would be very happy to offer you a free stay and a meal if you would consider coming back. Apologies again
by A verified traveler
Lovely quiet location!
Posted 30 Jul 2024 on HotelsGreat steak - it was steak night and trench a lovely venison pie later in the week. Lovely ale and best pillows!
by A verified traveler
Cosy country inn
Posted 28 Jul 2024 on HotelsThe Inn is a very welcoming and friendly place, with helpful and friendly staff. The room was very spacious and clean with a huge comfortable bed. The bathroom was very clean and the shower was amazing. The food was delicious. I would definitely recommend staying at this small and cosy countryside pub.
by A verified traveler
Posted 23 Jul 2024 on Hotels
The room was clean. The staff friendly and helpful with my stay and advised me on ordering taxis in advance,
by A verified traveler
Delightful
Posted 21 Jul 2024 on HotelsStaff very welcoming. Very well presented room and spotless bathroom.
It would be ultra picky to notice a cobweb in the dining room as tthe stay was good all round. Special mention to Lucy at the bar who was cheerful and helpful with food and drink choices
by A verified traveler
Posted 29 Apr 2024
Friendly service. Great breakfast with lots of choice. Veg and Vegan options on dinner menu. Good base for walking. Clean room. Very peaceful.
by A verified traveler
Posted 21 Sep 2023
by A verified traveler
Posted 17 Sep 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
Excellent hosts and everything about the stay superb.