Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Staff were absolutely awesome. The room was very comfortable, and clean. We had a small balcony on our room. The food at the restaurant was very good. We had prepaid for dinner and breakfast was included. The food at the upstairs bar was also very good but not included. It is a little bit away from shopping and downtown but taxis are about 7€ or there is a hop on hop off bus nearby. The taxis mostly do cash only though. Only a few take credit card. It is a short ride to the airport and you can see and hear the planes coming in.
Comment from Hotel Management
16 Nov 2024 by Pedro, Hotel Management
Dear Guest,First and foremost, I would like to thank you for your preference to stay with us at the Lisbon Marriott Hotel!Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed your stay, particularly the comfort and cleanliness of your room, as well as the quality of the food in our restaurant and bar.We’re glad the nearby transport options were convenient for you, and we appreciate your tip about taxis and payment methods — it’s always helpful for future guests to know. While we’re a little removed from the city center, we hope our peaceful location and easy access to transport made up for it.It was a pleasure hosting you, and we hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 15 Nov 2024
This hotel was convenient for being close to the airport. We left there just one night. He needs an update in the bathroom, but other than that everything was OK.
Comment from Hotel Management
15 Nov 2024 by Pedro, Hotel Management
Dear Guest,Thank yo ufor your preference to stay with us at the Lisbon Marriott Hotel!We're glad that you enjoyed your experience and that our hotel was convenient for you.Thank you for given the feedback regarding the bathroom. We will pass it to our executive team.Hope we can see you again.Regards,
by A verified traveler
Posted 14 Nov 2024
Great hotel, great staff, great service... the area is not very central, but other than that good
Comment from Hotel Management
14 Nov 2024 by Pedro, Hotel Management
Dear Guest,Thank you for your preference to stay with us at the Lisbon Marriott Hotel! Thank you very much for your feedback! It's great to know that you enjoyed the hotel, our team and the service. We are located a little far from the center, but we hope your stay was comfortable and pleasant nonetheless. We will be very happy to welcome you again soon!Best regards,
by A verified traveler
Posted 14 Nov 2024
Loved it. Great service.
Comment from Hotel Management
14 Nov 2024 by Pedro, Hotel Management
Dear Guest,First and foremost, I would like to thank you for your preference to stay with us at the Lisbon Marriott Hotel!On behalf of the entire hotel team, I want to thank you for sharing about your experience.We're glad that you enjoyed the hotel speacially the service that we provided!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Best regards,
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Pedro, Hotel Management
Dear Guest,First and foremost, I would like to thank you for your preference to stay with us at the Lisbon Marriott Hotel!On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
by A verified traveler from Mattapoisett
Posted 7 Nov 2024
Very friendly and helpful staff
Comment from Hotel Management
7 Nov 2024 by Susana M., Hotel Management
Dear Melissa, We are very happy to know you have fully enjoyed your stay with us!Thank you for sharing.We hope to welcome you back.
by A verified traveler
Posted 2 Nov 2024
Loved the quiet.
The rooms were very comfortable.
Staff were attentive .
Disliked the basic items like a cup of coffee being so over priced !!
We went around the corner for coffee every day as opposed to having it in the hotel for twice the price.
Why gouge the clientele on something so basic as a cup of coffee!!
The restaurant food was unimaginative and not very tasty
We had dinner there twice and I was very dissatisfied with my meal.
Comment from Hotel Management
2 Nov 2024 by Pedro J. Santos, Hotel Management
Dear Elaine,We really appreciate your feedback and for sharing your experience! We are pleased to know that you enjoyed the peaceful environment and comfort of our rooms, as well as the service provided by our team. We are sorry that the price of the coffee and the restaurant experience did not meet your expectations.We are constantly working to provide a high-quality experience and will take your comments into account to improve our service and provide a more satisfactory experience. Thank you again for your opinion and we hope to have the opportunity to welcome you again for a stay that fully meets your expectations!Best regards,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Susana M., Hotel Management
Dear guest, Thank you for your rating.It looks like we have fallen short on your expectations.Feel free to share more details with us on your best timing.
by A verified traveler
Posted 27 Oct 2024
Really enjoyable stay here, came here for the football and was very impressed by the atmosphere and hospitality of the staff would highly recommend to anyone staying in Lisbon
Comment from Hotel Management
28 Oct 2024 by Susana M., Hotel Management
Hello!We are happy to know you have fully enjoyed your stay.See you soon.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Susana M., Hotel Management
Dear guest, We thank you for your rating that show we felt short on your expectations.Please feel free to share more detailed information on your best timing.
