Ratings based on 957 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
This property was top notch. Absolutely amazing hotel with exceptional customer service and the room was beautiful, elegant and clean. I would highly recommend this hotel and would stay here again.
by A verified traveler
Posted 10 Nov 2024
This is a boutique hotel. It is quaint and modern. It is the typical European hotel as the room is small but we expected that. There is a small bar and breakfast area but we did not use the restaurant. The staff all were very friendly, helpful and spoke English. I highly recommend this hotel. It is convenient to many of the city highlights.
by A verified traveler
Posted 5 Nov 2024
Great location
by A verified traveler
Posted 30 Oct 2024
Vincci Baixa is the perfect location for sightseeing around Lisbon. A block away from Praça do Comércio. Staff was friendly and can assist all your needs. Overall a great experience.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler from North Miami Beach
Posted 24 Oct 2024
This hotel is in Baixa just steps from Plaza do Comercio where the Rua Augusta Arch which gives way to the boulevard Rua Augusta, the most prominent boulevard in Baixa. Also steps from the Carmo (Sta Justa Lift). Surrounded by restaurants and shops. Close to main landmarks. The hotel is very nice, most importantly very quiet at night. Great experience. Paula was amazing helper and very courteus.
by A verified traveler
Posted 18 Oct 2024
The hotel needs upgrades in lobby and rooms.
Comment from Hotel Management
21 Oct 2024 by General Manager
Hotel Vincci Baixa 4*, Hotel Management
Dear Sir, Many thanks for having taken the time to review your stay.We regret that some aspects of your stay did not meet the standards you expected. While our rooms are designed to offer comfort and our hotel to provide an unforgettable experience in the heart of Lisbon, we understand that there is always room for improvement. We continuously seek to maintain a high level of quality and elegance that defines Vincci Baixa and we appreciate your feedback.We hope to have the pleasure of seeing you again in the future.Best wishes,General ManagerHotel Vincci Baixa 4*
by A verified traveler
Posted 12 Oct 2024
good location
by A verified traveler
Posted 12 Oct 2024
Excellent staff and service, located close to amenities and sites
by A verified traveler
Posted 11 Oct 2024
Location
