Ratings based on 178 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The location was great. Everybody was friendly and rooms are spacious and new.
The only thing : The ventilation in bathroom (room 203) was not enough. There are some black molds in the shower. It was not an issue for me. They should use bleach to remove them.
by A verified traveler
Posted 13 Nov 2024
Very nice and clean, bathrroom was inside the room and only for 4 people. You have a lot of privacy in your space.
by A verified traveler
Posted 11 Oct 2024
Clean, nice staff, newly renovated, with bathroom inside the 4 bed all female shared room
Comment from Hotel Management
23 Oct 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Bibian, Thank you for the nice words.We are very happy to know you enjoyed our hostel! Kindly, TCH Lisbon Baixa Team
by A verified traveler
Posted 9 Oct 2024
Good
Comment from Hotel Management
23 Oct 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Wen, Thank you very much for the feedback.It was a pleasure having you here.Kindly, TCH Lisbon Baixa Team
by A verified traveler
Posted 5 Oct 2024
Overall the Central House is a great home base. I stayed in a 4-bed coed dorm. The curtained bunks are cute and efficient, with a light, plug, and little shelf inside. The beds are inexpensive enough that I booked for my entire stay, even though I did an overnight elsewhere. It was nice to have a locker to leave things in and come back to. Being in the Baixa, it's centrally located and convenient wherever you're looking to explore in the old town -- Baixa, Bairro Alto, Chiado, Alfama, even Belém is just a quick trolley ride away.
The only downside is that the Central House doesn't have a kitchen which, as a longtime hosteller I expected and didn't even think to ask about. Unfortunately this made my trip significantly more expensive as I had to eat out for every meal. CH does provide a breakfast option for €8.50 but I opted to eat out at Hygge House or Copenhagen Coffee Lab, both very close and with much better bang for your buck.
Still, CH is beautifully run with excellent service and hospitality, clean rooms, cute bunks, and a very convenient location.
Comment from Hotel Management
23 Oct 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Margaret, Thank you very much for the feedback.We are very happy to know you enjoyed our hostel! It was a pleasure having you here.Kindly, TCH Lisbon Baixa Team
by A verified traveler
Posted 29 Sep 2024
It's in the city center, and very walkable. The room has a very bad smell, and the window could not be opened. I was given a freshener, still hard to cover the smell.
Comment from Hotel Management
30 Sep 2024 by The Central House Lisbon Baixa , Hotel Management
Dear Chuanjin,Thank you for your feedback. We're glad you appreciated the central location and walkability. However, we sincerely apologize for the unpleasant odor in the room and the issue with the window. While we provided a freshener, we understand it didn't fully resolve the problem. We'll investigate this further to ensure future guests have a more comfortable experience. Thank you for bringing this to our attention.Kindly,The Central House Lisbon Baixa Team
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
23 Oct 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Dixie Ann, Thank you very much for taking your time and giving us a feddback.Kindly, TCH Lisbon Baixa Team
by A verified traveler
Posted 16 Sep 2024
Lovely accommodation perfect for our holiday.
Comment from Hotel Management
30 Sep 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Elizabeth,Thank you for your kind review! We're so glad to hear that our accommodation was perfect for your holiday. We hope to welcome you back on your next trip!Kindly,The Central House Lisbon Baixa Team
by A verified traveler
Posted 14 Sep 2024
Is very Clean and the customer Service is Excelent !! Eduardo from Brazil simple Amazing!!⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
30 Sep 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Alba,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cleanliness and had an excellent customer service experience. Eduardo will be delighted to know he made such a positive impression! We look forward to welcoming you back soon! Kindly,The Central House Lisbon Baixa Team
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
23 Oct 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Lindsay, Thank you very much for the feedback.Kindly, TCH Lisbon Baixa Team
