Ratings based on 211 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Westmount
Posted 21 Dec 2024
when there was just the old village. It is still lovely. Thanks to Jessica at reception for her pleasant help with ongoing travel plans.
Comment from Hotel Management
23 Dec 2024 by Reserva FLH Team, Hotel Management
Dear Valerie, thank you for staying with us and we hope to see you again.Regards,
by A verified traveler from Burnaby
Posted 21 Nov 2024
We stayed in room 26 on the 4th floor - the shower was covered in mold and the shower head and hose were disgusting. The shower was so repulsive my husband and I could not take a shower during our stay. The room also smelled of sewer gas. Not a good outcome for booking a superior suite seaview room... I was offered a dehumidifier which would NOT have removed the mold or the smell. Make sure you thoroughly check out any room/bathroom at this hotel before you accept staying in it. There were no other available rooms in the hotel to switch to or I would have jumped at the chance to leave the room. Shame on FLH for poor maintenance of what I assume is the most expensive room in the facility.
by A verified traveler
Posted 17 Oct 2024
I loved everything about this property. Great room with beautiful views. Clean, safe, and had a nice breakfast every morning. And the staff at the desk were very friendly and helpful. Sonja, and Jessica were fantastic and a joy to speak to. My girlfriend and I were thoroughly pleased with our stay here.
Comment from Hotel Management
30 Oct 2024 by Reserva FLH Team, Hotel Management
Dear Joseph, thank you for staying with us and we hope to see you again.Regards,
by A verified traveler from Healdsburg
Posted 12 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Reserva FLH Team, Hotel Management
Dear Lisa, thank you for staying with us and we hope to see you again.Regards,
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Reserva FLH Team, Hotel Management
Dear Leonardo, thank you for staying with us and we hope to see you again.Regards,
by A verified traveler
Posted 1 Oct 2024
Quiet town
Comment from Hotel Management
8 Oct 2024 by Reserva FLH Team, Hotel Management
Dear Helena, thank you for staying with us and we hope to see you again.Regards,
by A verified traveler
Posted 26 Sep 2024
Amazing hotel and amazing staff! Highly recommend for surfers and none surfers alike!
Comment from Hotel Management
27 Sep 2024 by Reserva FLH Team, Hotel Management
Thank you for your feedback! We hope to see you again soon.Warm regards
by A verified traveler
Beautiful boutique style hotel
Posted 26 Sep 2024 on HotelsA wonderful stay, hotel is lovely, in the centre of Ericeria.
Lots of little touches ie afternoon cake, coffee and tea always available, towels for the beach. Breakfast was great, and always well stocked.
Staff always smiling and extremely helpful.
Look forward to visiting again
Comment from Hotel Management
27 Sep 2024 by Reserva FLH Team, Hotel Management
Thank you for your feedback! We hope to see you again soon.Warm regards
by A verified traveler
Posted 20 Sep 2024 on Hotels
Sonya at the front desk was a wealth of knowledge and kindness
Comment from Hotel Management
24 Sep 2024 by Reserva FLH Team, Hotel Management
Thank you for your feedback! We hope to see you again soon.Warm regards
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Reserva FLH Team, Hotel Management
Thank you for your feedback! We hope to see you again soon.Warm regards
