Ratings based on 393 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
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by A verified traveler
Posted 6 Dec 2024
Very nice rooms and excellent breakfast buffet.
Comment from Hotel Management
10 Dec 2024 by STSA, Hotel Management
Dear Guest,We would like to thank you for the time spent giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. We really appreciate your excellent feedback, noticing our nice rooms and the breakfast. Actually, our breakfast is delicious and the boost you need to enjoy the day. All the details of the hotel were thought out in order to provide a comfortable stay. We are glad you enjoyed it! We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 29 Nov 2024
Absolutely awesome 👌 staff was excellent and room was very modern and well appointed
Comment from Hotel Management
10 Dec 2024 by STSA, Hotel Management
Dear Guest,We would like to thank you for the time spent giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. We really appreciate your excellent feedback, noticing our brilliant team and the modern style of the rooms. Every detail was thought out to provide a comfortable stay. We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 28 Nov 2024
Great location walkable to all the major streets in the city.
Comment from Hotel Management
10 Dec 2024 by STSA, Hotel Management
Dear Guest,We would like to thank you for the time spent giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. As you mentioned, we are well located to easily access the downtown or any place at the city, walking or by metro.We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by STSA, Hotel Management
Dear Guest,We appreciate your feedback about LUMEN Hotel & The Lisbon Light Show. We are really happy to know we have achieved our major goal, which is our guest's satisfaction.We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by STSA, Hotel Management
Dear Guest,We would like to thank you for the time you spent giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. We really appreciate your excellent feedback. We are looking forward to see you soon back to our hotel!For any further comments or suggestions, please feel free to contact us.Best regards
by A verified traveler from London
Posted 20 Nov 2024
Very modern. Spacious room. Huge kingsize bed.very nice linens.
Comment from Hotel Management
25 Nov 2024 by STSA, Hotel Management
Dear Guest,We would like to thank you for the time spent giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. We really appreciate your excellent feedback, noticing our modern style and the spacious rooms. Every detail was thought out to provide a comfortable stay. The size of the beds and the soft touch of the high quality linens, are all we need to have a great and replenish night of sleep.We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 19 Nov 2024
Nice hotel.
Comment from Hotel Management
25 Nov 2024 by STSA, Hotel Management
Dear Guest,We are extremely happy with your feedback. It is very rewarding to know our guests recognize our dedication and, most of all, we have achieved our major goal, which is our guest’s satisfaction. All the details of the hotel were thought out in order to provide a comfortable stay. We are glad you enjoyed it!We are looking forward to see you soon back to our hotel!Best regards
by A verified traveler
Posted 15 Nov 2024
Polite staff and very helpful
Comment from Hotel Management
27 Nov 2024 by STSA, Hotel Management
Dear Guest,I would like to thank you for the time you spent for giving us your opinion about your stay at LUMEN Hotel & The Lisbon Light Show. We are extremely happy by knowing that your experience with us was very positive. We are delighted to see such words regarding our staff.Since the beginning, we have decided for a very specific profile for our team members, once we have our own concept for guest service, a specific mindset and Cultural organization. We want you to feel at home, with a kind service and a friendly approach.We hope we can meet you again soon!Best regards
by A verified traveler
Posted 9 Nov 2024
Great large suite that accommodated 2 adults and 2 kids. Great light show as well!
Comment from Hotel Management
11 Nov 2024 by STSA, Hotel Management
Dear Guest,We are extremely happy with your feedback. It is very rewarding to know our guests recognize our dedication and, most of all, we have achieved our major goal, which is our guest’s satisfaction.All the details of the hotel were thought out in order to provide a comfortable stay. We are glad you enjoyed it, specially the size of our suites and also the videomapping show, The Lisbon Light Show.We are looking forward to see you soon back to our hotel!Best regards
