Ratings based on 346 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Expedia posting and pictures are only generic for this owner. This comment is specific to SantoshB unit 12B.
Seen IKEA showcases of 275 sq-ft, I thought i could stay comfortably with this 356 but not really (we are from Oregon). I keep bumping into furniture and even TV on the wall, lol. Guess the space usage is not as efficient as ikea.
Well, at least the ceiling is very high even there is ZERO view outdide the windows. A bit claustrophobic maybe only for me. The elevator and stairs are typical to old european buildings updated to modern era so that’s not any surprise.
The management responds only on email (not WhatsApp as everone would expect) but IS responsive, so just be patient. i wish i had SIM cards with voice, not just data-only.
All appliances are nice shiny Bosch. The unit looks and feels brand new. You really get to check out that smallest dishwasher i’ve seen in anyone’s life!
Be careful with the shower door since the glass bottom does not seal well by bad design and construction. Try not to spash too much water onto the shower door.
These apartments are “serviced” so actually they would clean up and change towels everyday but we stay green.
I could have given a zero star here just because the efforts i had to manage the shower flooding (while on holidays! lol) but that’s not fair. We did have a really great time in Lisboa and Portugal in mid October of 2024. People are so friendly and nice! Really relaxing, too.
by A verified traveler
Posted 4 Oct 2024
The apartments were clean and modern. However, there was no door for the bathroom in our unit, which was not favorable and there was an odd smell in the unit. Check-in process was also a bit complicated and unnecessary. Did not respond to messages through Expedia. Good enough for a 3 night stay all things considered.
by A verified traveler from Calgary
Posted 19 Sep 2024
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 9 Jul 2024
Great location and easy walking distance to central Lisbon. Good value, clean, well maintained.
by A verified traveler
Posted 18 Jun 2024 on Hotels
The place was clean and had the amenities that we needed. The staff was very helpful and assisted us throughout our check in and helped us to locate our unit.
by A verified traveler
Posted 13 Jun 2024 on Hotels
by A verified traveler
Posted 9 Jun 2024 on Hotels
The hallway and staircase smelled like sewer and our room as well. I had to open our windows to get rid of the smell. The washing machine was malfunctioning. The property didn’t even send me an email for the check in instructions. I contacted the property 1 week before our check in to ensure the instruction will be given but they never responded . We were just lucky that when we arrived at the facility , a guest came out and we were able to get in.
by A verified traveler
Posted 25 May 2024
Location wasn't bad, walkable towards Time Out and Ascensor Bica, Green street & cute little restaurants and coffee shops.
Communication was terrible, we did not receive any email regarding access code causing distress whilst we were on the road. Fortunately, we rang the doorbell, virtually checked in. Nothing was noted that we were in the wrong building, we had to go out and go around the block and enter that building instead. Another negative is that once you open your apartment door, the sewer smell reeks. Once you get out its quite fine, just don't stay long in the hallway/elevator area.
Otherwise, this is a good apartment. Although we didn't use the washer, it is an excellent thing to have when traveling. The cleaners are awesome, our place was always neat and tidy.
by A verified traveler from Lakefield
Posted 18 May 2024
It was clean, accessible and close to downtown area (short walk to pink street)
