Ratings based on 207 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Poole

This traveler left a rating score only Posted 27 Nov 2024
3 out of 5
by A verified traveler

Posted 8 Oct 2024
Air conditioner didn’t work. Took a while for someone to get back to us.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Check in was easy considering there was no front desk. Place was cozy and clean. Only issue was there was no reply when I had questions during our stay.
4 out of 5
by A verified traveler

Posted 12 Sep 2024 on Hotels
Great place in good location
5 out of 5
by A verified traveler

Posted 26 Aug 2024
The check in was terrible, their machine wasn't working and they didn't believe us. Everything else was great!
3 out of 5
by A verified traveler

A bit tired and no privacy

Posted 6 Aug 2024 on Hotels
I have stayed in several of the Lisbon Serviced apartments. Santos, principe real, and Baixa. This was by far the most tired of the four I have experienced. This particular stay I was in the accessible room, which I am glad they have for people who need, but I wish I was made aware. I am 5’ 2” so the tall toilet was challenging. My feet dangled which meant I was not able to do #2. The room is right by the front door across from the cleaners room so very noisy and three I left briefly and also put the do not clean sign in my door since the cleaners knocked and opened the door even when I had the sign on my door. They did it so fast I did not have time to respond. So left briefly to get some water and while I was away they put mop heads in my washing machine to wash which was a bit loud. I needed to get in a call for work, then during my call, I still had the sign on the door they knocked loudly to get the mop heads. I had to stop my call and open the door. It was a bit weird and has put me off from using them again. I have stayed at their apartments over 10x in the last 7 years.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2024
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