Ratings based on 913 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
by A verified traveler from Mumbai
Posted 21 Nov 2024
Very nice and cozy rooms it was a very comfortable stay
by A verified traveler
Posted 18 Nov 2024
The water smelled a bit.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler from Doral
Posted 28 Oct 2024
El hotel esta bien pero su ubicacion puede no gustarle a mas de uno ya que hay un centro para ayuda de homeless cerca.. pero si esta cerca del centro y el acceso a las zonas turisticas 👍
by A verified traveler
Posted 27 Oct 2024
Staff were friendly and helpful.
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 23 Sep 2024
This hotel had nice, modern rooms although they are quite small. Conveniently close to the metro. Worked well for just sleeping. Some concerns about homeless encampment across the street, but never felt unsafe.
by A verified traveler
Posted 22 Sep 2024
Nice and convenient place to stay
by A verified traveler
Posted 6 Sep 2024 on Hotels
The front desk staff was excellent and so helpful!
Comment from Hotel Management
8 Sep 2024 by Guest Relations , Hotel Management
Dear Cindy. Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us and appreciate your comments. Your opinion is very important for us in order to improve and provide an excellent experience. We look forward to welcoming you back. Kind Regards, Guest Relations Department of the City Hotels Group