Ratings based on 913 Verified Reviews

3.9 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2024
5 out of 5
by A verified traveler from Mumbai

Posted 21 Nov 2024
Very nice and cozy rooms it was a very comfortable stay
4 out of 5
by A verified traveler

Posted 18 Nov 2024
The water smelled a bit.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
3 out of 5
by A verified traveler from Doral

Posted 28 Oct 2024
El hotel esta bien pero su ubicacion puede no gustarle a mas de uno ya que hay un centro para ayuda de homeless cerca.. pero si esta cerca del centro y el acceso a las zonas turisticas 👍
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Staff were friendly and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024
5 out of 5
by A verified traveler

Posted 23 Sep 2024
This hotel had nice, modern rooms although they are quite small. Conveniently close to the metro. Worked well for just sleeping. Some concerns about homeless encampment across the street, but never felt unsafe.
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Nice and convenient place to stay
5 out of 5
by A verified traveler

Posted 6 Sep 2024 on Hotels
The front desk staff was excellent and so helpful!
Comment from Hotel Management
8 Sep 2024 by Guest Relations , Hotel Management
Dear Cindy. Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us and appreciate your comments. Your opinion is very important for us in order to improve and provide an excellent experience. We look forward to welcoming you back. Kind Regards, Guest Relations Department of the City Hotels Group