Ratings based on 88 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Moon Hill is in an excellent location, near the bus and train stations. I even used it for a base to visit Lisbon. My large and warm solo room was quiet, and the kitchen very useful.
by A verified traveler
Posted 16 Oct 2024
Nice accomodations and lication
by A verified traveler
Posted 3 Jun 2024
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
by A verified traveler
Best bargain in town
Posted 24 Mar 2024 on HotelsStaff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
by A verified traveler
Posted 24 Oct 2023 on Hotels
by A verified traveler
Very pleasant place
Posted 31 Aug 2023 on HotelsI really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
by A verified traveler
Perfect location
Posted 3 Jul 2023 on HotelsPerfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
by A verified traveler
Posted 25 Jun 2023
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
by A verified traveler from Truro
Posted 28 Mar 2023
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Comment from Hotel Management
11 May 2023 by MHH, Hotel Management
Thank you for your feedback, we really appreciated having you with us!
by A verified traveler
Lor
Posted 22 Jan 2023 on HotelsHostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.