Ratings based on 88 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Moon Hill is in an excellent location, near the bus and train stations. I even used it for a base to visit Lisbon. My large and warm solo room was quiet, and the kitchen very useful.
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Nice accomodations and lication
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
5 out of 5
by A verified traveler

Best bargain in town

Posted 24 Mar 2024 on Hotels
Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Very pleasant place

Posted 31 Aug 2023 on Hotels
I really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
5 out of 5
by A verified traveler

Perfect location

Posted 3 Jul 2023 on Hotels
Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
5 out of 5
by A verified traveler

Posted 25 Jun 2023
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
5 out of 5
by A verified traveler from Truro

Posted 28 Mar 2023
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Comment from Hotel Management
11 May 2023 by MHH, Hotel Management
Thank you for your feedback, we really appreciated having you with us!
5 out of 5
by A verified traveler

Lor

Posted 22 Jan 2023 on Hotels
Hostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.