Ratings based on 930 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
14 Nov 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Nicole,Thank you for your evaluation.Best regards
by A verified traveler
Posted 22 Oct 2024
carpets in the room were filthy
Comment from Hotel Management
14 Nov 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Judith,Thank you for your evaluation.Best regards,
by A verified traveler
Posted 20 Sep 2024
After unpacking we discovered that the A/C in 1104 was not working and the temperature for the week was near 90. A technician looked at it. We were moved to a different room(408) we had to pack up and unpack again. The breakfast was good and reasonably priced.
Comment from Hotel Management
9 Oct 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Barbara,Thank you for your evaluation.We are working to improve everyday.Hope to see you soon.Best regards
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Larisa,Thank you for evaluation.Best regards,
by A verified traveler
Posted 8 Sep 2024
Decent hotel but great area close to everything
Comment from Hotel Management
18 Sep 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Adilson,Thank you for your evaluation.See you soon.Best regards
by A verified traveler
Posted 19 Jul 2024
You are require to take transportation to see the attractions of the city. Luckily the subway line is a close walk
Comment from Hotel Management
10 Aug 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear James,Thank you for your nice evaluation.See you soon.Best regards,
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Carlos,Thank you for your top evaluation.See you soon.Best regards
by A verified traveler
Posted 9 Jul 2024
We stayed for 11 nights and easily accessed the metro to tour around Lisbon and area!
Comment from Hotel Management
10 Aug 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Amanda,Thank you for your very nice evaluation.See you soon.Best regards,
by A verified traveler
Posted 3 Jul 2024
Very nice hotel, but the staff was not polite towards us. Very uninterested when we checked in and didn’t talk to us besides the necessity (extra fee, room keys etc). When we tried to ask them for help later on in exchanging some euros, they simply refused to help and didn’t redirect us to a place where we could. Hope they get better.
Comment from Hotel Management
5 Jul 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Malin,Thank you for your comments and evaluation.We will look onto your comments and act accordingly.Hope to see you again.Best regards
by A verified traveler
Posted 1 Jul 2024
Some of the staff do not smile as the guests walk in. Otherwise, over all the stay was fine.
Comment from Hotel Management
5 Jul 2024 by Hotel VIP Executive Zurique, Hotel Management
Dear Madeline,Thank you for your evaluation and visit.We promise to improve in all aspects, so on your next visit, you rate us with 5/5.Best regards,
