Hotel da Baixa

4.0 star property
Hotel with a 24-hour front desk, steps from Santa Justa Elevator

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel da Baixa

Egyptian cotton sheets, premium bedding, pillowtop beds
Front of property
Property entrance
Street view
Sports bar
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Courtyard View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Map
231 Rua da Prata, Lisbon, 1100-170

What's nearby

  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Rossio Square - 5 min walk - 0.5 km
  • Commerce Square - 6 min walk - 0.6 km
  • Castle of São Jorge - 6 min walk - 0.5 km
  • Avenida da Liberdade - 9 min walk - 0.8 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪A Nata de Lisboa - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Cerveja Canil - ‬1 min walk

About this property

Hotel da Baixa

Upscale hotel near Rossio Square
Close to Santa Justa Elevator and Castle of São Jorge, Hotel da Baixa provides a library, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Sebastião, the on-site restaurant. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a computer station, and luggage storage
  • Multilingual staff, 1 meeting room, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 66 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is Hotel da Baixa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel da Baixa?

Self parking is available for EUR 40 per day. Valet parking is available for EUR 40 per day.

What time is check-in at Hotel da Baixa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel da Baixa?

Check-out is at noon.

Does Hotel da Baixa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel da Baixa located?

Located in Lisbon Old Town, this hotel is steps from Rua Augusta and Santa Justa Elevator. Rossio Square and Avenida da Liberdade are also within 10 minutes. Praça da Figueira Stop and Rossio Station (Green) are within a 5-minute walk.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 851 out of 1000 reviews" "
Rating 8 - Good. 118 out of 1000 reviews" "
Rating 6 - Okay. 21 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Our bathroom soap dispenser fell off but otherwise room was in good condition. Hair straightener was a great amenity to have!
Stayed 5 nights in Nov 2024

6/10 Okay

Howard Shing Liang

Traveled with partner
Liked: Cleanliness, amenities
Fell short of expectations. Lackluster front desk staff, crowded breakfast area and small rooms were the minuses. Pluses included housekeeping, all day snacks and drinks and location. Overall not great value for price
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel da Baixa. The downtown location was perfect, the accommodations were luxurious, and the morning breakfast was amazing. We will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samir, Moorestown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a wonderful experience.
Stayed 3 nights in Nov 2024

8/10 Good

Constance

Traveled with family
We liked the central location. The staff was very helpful and kind. The breakfast was very nice with a variety of choices. Marta at the front desk was super sweet and helpful. We will definitely will be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lim Su

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property at a convenient location. Our upgraded room is spacious and cozy but living area is a bit dark. Water, mini wine and complimentary mini bar provided, we can have water and juices at the lobby as well. Breakfast is abundance. I noticed the hotel offers free walking tour as well, which we didn't have time to join. Uber is not allowed on this street, so if it rains it will be a bit troublesome to lug the baggage to the next street. Overall we had a great stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 weeks in Lisbon at Hotel Baixa and were so impressed with the property. It’s in a great central location in Lisbon. Be mindful that you do have to walk a block or so to the property with your luggage on arrival as the street in front of the property is closed to vehicles (tram line passes there so it’s very easy to access the tram system from hotel). All of the staff were very friendly and helpful. Shout out to the housekeeping staff who did an excellent job keeping our rooms clean on a daily basis. We also enjoyed the breakfast buffet and the staff that manned it did an expert job. Our room was upgraded and was beautiful with a large bathroom. Overall if we ever came back to Lisbon we would happily return to Hotel Baixa.
Stayed 13 nights in Oct 2024

8/10 Good

Michael, Farmingdale

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Traveled with group
Liked: Amenities
Pedro the property manager was the best host. He gave our group a 2 hour walking tour which was so informative and unique with his family legends and folklore. He told us where to exchange money and what to do and some suggestions on what not to do. The hotel was in excellent condition and so clean. The bar was a great meeting place at night to sit relax and rehash what we did for the day. The hotel had live music one night and was so fun. Great place to stay with a great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kern

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this wonderful property for 3 nights during our time in Portugal. The staff was incredible and the hotel itself was beautiful and very charming. Breakfast was lovely and the bar area was also very inviting. Special thank you to Pedro for the tour of the Old Town as well. Highly recommend this beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen, Jensen Beach

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful people and hotel. Definitely coming back!
Stayed 2 nights in Sep 2024

10/10 Excellent

mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff and front desk were very professional and accommodating
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff was wonderful. Close to shops and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Property conditions & facilities
The property was very clean and comfortable with large and comfortable shower The service in this hotel is the best I ever had and we have stayed in 5 star hotels that don’t offer this type of service It has a good restaurant that offers a very good breakfast and dinner The bar offers nightly entertainment
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Sep 2024

10/10 Excellent

Gala

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The forward facing and background staff are incredibly competent and understand the art of hospitality. We were very well taken care of on all fronts.
Stayed 5 nights in Sep 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, staff are very friendly. very good location for first time traveler in Lisboa.
Stayed 8 nights in Sep 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Louise Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Baxia were all very friendly and very helpful. The location was perfect for visiting all the tourist sites and for all the transport links. The restaurant was superb. Our room was quiet, well equiped, and the bed was very comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great area! Staff was very kind and helpful. Always free water, apples soda. Bar on site which was convenient. Breakfast buffet was delicious excellent eggs, veggies bacon sausage and assorted pastries. Highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaitlin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Great location in the heart of town
Stayed 3 nights in Sep 2024

8/10 Good

Keli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff friendly but slow to respond on several occasions. Rooms are spacious but beds were a little hard for me. Walking distance to most attractions, shopping and restaurants.
Stayed 3 nights in Sep 2024