Ratings based on 695 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
30 Oct 2024 by José Branco General Manager, Hotel Management
Dear Ilan,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards
by A verified traveler
Posted 19 Oct 2024
Very good in all ways!
Comment from Hotel Management
19 Oct 2024 by José Branco General Manager, Hotel Management
Dear Gessica,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!Looking forward to welcome you again the next time you will come to Cascais!Kind Regards
by A verified traveler
Posted 10 Oct 2024
I loved the staff and the accomadations.
Comment from Hotel Management
17 Oct 2024 by José Branco General Manager, Hotel Management
Dear James,We would like to thank you for sharing your experience with us and other travelers! We are pleased to know that you enjoyed your stay in Hotel Cascais Miragem.We look forward to welcome you again the next time you will come to Cascais!Kind Regards
by A verified traveler
Tired Decor
Posted 6 Oct 2024 on HotelsCheck in was ok, no Platinum upgrade for VIP status. Room nice, but tired. Lots of stains on the carpets. Staff very friendly
Comment from Hotel Management
17 Oct 2024 by José Branco General Manager, Hotel Management
Dear Richard,We would like to thank you for sharing your experience with us and other travelers!We took good note about the lack of upgrade according to the VIP status, as it depends on the availability of the Hotel. Your comments are very important for us to be able to improve our service, thus we thank you very much for your time and we will do our utmost to correct all the points you have mentioned.We hope for the opportunity to welcome you back on your next visit to Cascais and meet your expectations.Kind Regards
by A verified traveler
Posted 29 Sep 2024
Dinner at restaurant was AMAZING. hotel common grounds were beautiful…. BED AND PILLOWS WERE HORRIBLE. Didn’t sleep for two nights. For how nice it is…. Like upgrade your beds. It was not even level. I couldn’t even sleep next to my boyfriend without rolling almost off the bed constantly.
Comment from Hotel Management
6 Oct 2024 by José Branco General Manager, Hotel Management
Dear Ryan,We would like to thank you for sharing your experience with us and other travelers! We are sorry to hear about the bed problem during your stay. Your comments are very important for us to be able to improve our service and meet your expectations.We hope for the opportunity to welcome you back in the future.Kind Regards,
by A verified traveler from Vista
Posted 23 Sep 2024
Loved the entire property..
Comment from Hotel Management
6 Oct 2024 by José Branco General Manager, Hotel Management
Dear David,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards
by A verified traveler
Posted 20 Sep 2024
The hotel is spacious and welcoming. The staff is very professional and provide great service. Short walk from an excellent beach and dining area. Free breakfast was very good with seating in the open area near the pool.
Comment from Hotel Management
22 Sep 2024 by José Branco General Manager, Hotel Management
Dear Arun,thank you for choosing Hotel Cascais Miragem!We are pleased to know that you have enjoyed your stay with us and that it met your expectations!Thank you for mentioning our team and service as well as the quality of the Hotel itself. We look forward to welcome you again the next time you will come to Cascais!Kind Regards
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
13 Sep 2024 by José Branco General Manager, Hotel Management
Dear Meredith,We would like to thank you for sharing your experience with us and other travelers!We are pleased to know that you've enjoyed your stay in Hotel Cascais Miragem. Looking forward to your next visit, we wish you all the best.Kind Regards
by A verified traveler
Posted 8 Sep 2024
The property was very clean and had a lot of internal space to walk around, open plan design, a very elegant feel and very well maintained.
All of the staff we came into contact with were quite simply....exceptional!! Nothing was too much trouble and we were made to feel very welcome throughout our stay - a huge credit to the hotel.
If we have to give any negatives, it would be the room amenities i.e.. mini bar and refreshment facilities appeared limited for a 5 star hotel.
The bar menu for food was very limited on choice although what we did have was very tasty, healthy and filling.
We would definitely return to this hotel,
Comment from Hotel Management
13 Sep 2024 by José Branco General Manager, Hotel Management
Dear Catherine,Thank you for having the time to post such a lovely and detailed review regarding your recent stay with us. Thank you for your words about our team! Your feedback is very important and it will be taken into consideration, as it helps us to improve so that next time we're up to your expectations!It was a pleasure to have you here and we look forward to seeing you again on your next visit to Cascais. Kind Regards
