Ratings based on 916 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellevue
Posted 19 Nov 2024
Near shopping with caution of thieves, especially near this hotel as it's busy street.
by A verified traveler
Posted 18 Nov 2024
This hotel provides the bare minimum accommodations. There’s not even a coffee pot in the room or water. There is a strong odor of sewage in the back of the building. The staff was wonderful however, the accommodations for the price definitely not worth it.
by A verified traveler
Posted 17 Nov 2024
Great location. Next to Metro, and close to Rossio train station to travrel to Sintra. Breakfast marginal. Would definitely stay again.
by A verified traveler from Estero
Posted 15 Nov 2024
Comfortable room, helpful staff, easy to access transportation, variety of convenient dining options
by A verified traveler
Posted 15 Nov 2024
The photos are misrepresenting the state of rooms and of the hotel. While the common areas on the ground floor are pleasant, the room was very small, outdated, not even a chair or a table . Overall I found the images of the hotel on Expedia misrepresenting the quality of the hotel
by A verified traveler
Posted 13 Nov 2024
It is a great location and ideal for exploing and shopping. The hotel itself felt very open to a busy block with little attention given to who is coming in.
by A verified traveler
Posted 13 Nov 2024
We chose this hotel based on other reviews and we were not dissappntes. Its in a suoerb location, you can walk everywhere from it. Its near the metro.and tram stop.
Its for a lovely seating and relaxong area, a gym and huge wrll appointed breakfast room.
I was disappointed in oir bedroom we had an added in ensuite, a glass cube so we lost some of the bedroom to that it is not a separate room. The shower was awful just a handheld shower not a rainforest shower.
So the downside of being in such a great location is that it VERY noisy. Please take ear plugs!!!
by A verified traveler
Posted 11 Nov 2024
Excellent choice if you're looking for a comfortable stay at a convenient location.
by A verified traveler
Posted 9 Nov 2024
Great location! Will absolutely stay here again when I come back to Lisbon!
by A verified traveler
Posted 9 Nov 2024
Many rooms and areas of building smelled moldy. We were a party of 8 in four rooms and were sneezing coughing and congested whenever we were inside the hotel. My room did not have a heat/AC remote so I could not operate either. Also did not have a TV REMOTE control. So I could not use the tv. Took almost 3 days and asking hotel desk 3 times before the issue was resolved.
Breakfast was not good.
