Ratings based on 1,311 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fort Lauderdale
Posted 11 Jan 2025
This is a nice place to spend the night before leaving Lisbon. It is conveniently located for the airport in Lisbon.
I would not stay here otherwise.
by A verified traveler
Posted 10 Jan 2025
It was a very nice option for an overnight stay near the airport. The free breakfast was amazing
by A verified traveler
Posted 9 Jan 2025
Convenience and solid service
Comment from Hotel Management
10 Jan 2025 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 9 Jan 2025
Overall pleasant stay, would recommend!
Comment from Hotel Management
9 Jan 2025 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 9 Jan 2025
.
Comment from Hotel Management
9 Jan 2025 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler from Buckingham
Posted 8 Jan 2025
Good value
Comment from Hotel Management
9 Jan 2025 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 7 Jan 2025
Staff never turned on the A/C even though I requested twice. Took over 4 minutes ringing just to request once then another 6 minutes for the second request. Gave up and slept horribly.
Comment from Hotel Management
7 Jan 2025 by João Gonçalves, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 6 Jan 2025
Good hotel but far way from any restaurant or other place Just close to airport
Comment from Hotel Management
7 Jan 2025 by João Gonçalves, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Miguel Botelho, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Front Desk Holiday Inn Express Lisbon Airport, an IHG Hotel
by A verified traveler
Posted 5 Jan 2025
Stayed for one night as we had to catch the early morning flight. The staff are friendly and the food served in the small cafe was nice, though not many options.
It is very nearby the airport and we used their airport shuttle which you have to pay for it. But it is good for us when you are not sure whether you can get any bolt or uber in the early morning or late night.
Comment from Hotel Management
5 Jan 2025 by André Fonseca, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaHotel Assistant Manager
