Ratings based on 985 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Excellent customer service. Great location. Delicious breakfast buffet. Comfortable bed. Beautiful view. Thank you!
5 out of 5
by A verified traveler from Cairo

Posted 14 Nov 2024
Thank you
5 out of 5
by A verified traveler from Scarborough

Posted 28 Oct 2024
Located ideally on the Lisbon metro. Friendly and helpful staff. Well kept property!
4 out of 5
by A verified traveler

Posted 13 Oct 2024
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4 out of 5
by A verified traveler from Fortitude Valley

Posted 23 Sep 2024
The room was smaller than expected and the bathroom is sleepery. It was a great touch on my birthday a cake with a sparkling wine was waiting on the bed. Thankyou for helping celebrate my birthday.
5 out of 5
by A verified traveler from Miami

Posted 13 Sep 2024
Excellent staff. The room we had reserved was smaller than expected and they put us into a larger room at the same price. Hotel is in a very good location whether by walking or Uber. Expedia needs to make known there are no 110V cutlets, USB or USB-C ports and an adapter or transformer is needed which the hotel cannot provide (was able to pick one up at the Amorim Mall about 1km away). Very good amenities in the room. Very good experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Very helpful and friendly staff and hotel rolm spacious, clean and comfortable. Great breakfast and choices. Would stay again
3 out of 5
by A verified traveler

Posted 27 Aug 2024
Overall, we had a very pleasant stay at the hotel. Excellent location, very central with easy access to all tourist sites via public transport or walking. The only feedback we have is that the Lady at the reception desk didn’t really know basic information that reception staff should know. We got stuck when a taxi driver wouldn’t accept card, and when we asked at the reception to exchange money, they said they can’t, and said the nearest atm is 15 mins away. We later saw the Santander less than 1 minute walk away. Reception staff should really know about basic facilities in the area e.g. banks, supermarkets. Other than that everything else was fine in the hotel.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
Great location, very large rooms and friendly, helpful staff.