Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
We enjoyed our stay at the hotel a lot. We went for new year and the hotel was right near the park where the Lisbon winter wonderland was so it was an easy walk to that. It was also an easy walk to the city centre. The area is quite hilly but we were fine with our grippy shoes.
We often spent time in the evening at the bar with some wine and port too. Although we didn’t eat, the food looked lovely from what we saw others eating.
Our room was lovely. Nice and spacious. Relatively clean.
by A verified traveler from West Palm Beach
Posted 1 Jan 2025
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 16 Dec 2024
This hotel falls far short of 5-star standards:
- Room condition: The shower hood in my room was broken, and the tissue box provided had only a few tissues left.
- Service: I sent my jeans for dry cleaning, as I had a dinner planned. While reception assured me they’d be returned by the end of the day, they were returned later without being cleaned.
- Cleanliness: The cleanliness of the reception and restaurant toilets was appalling—street toilets were cleaner.
This experience was extremely disappointing, and I cannot recommend the hotel at all.
by A verified traveler
Posted 1 Nov 2024
The hotel is near the main upscale shopping area and the staff is helpful and pleasant.
by A verified traveler
Posted 26 Oct 2024
Great location to explore the city.
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Very professional staffs.
