Ratings based on 11 Verified Reviews

3.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2022 on Hotels
5 out of 5
by A verified traveler from United States

Posted 16 Sep 2019
Near the city center. Cheap restaurant /food at the corner. Transportation also a few feet away. Clean bed sheets, clean bathroom. Available stove n ref n utensils.
Comment from Hotel Management
23 Sep 2019 by Paula Ferreira, Hotel Management
Thank you so much for your testimony, it is very gratifying for us to know what our guests value most. We wish you a great week and will always be welcome.
3 out of 5
by A verified traveler

Do not try to drive to this place

Posted 13 Oct 2018 on Hotels
Great location, but not convenient for mature couple
Comment from Hotel Management
16 Oct 2018 by Paula Ferreira, Hotel Management
Dear Leonid, We appreciate your feedback. Our property is in a zone of expansion and renovation, next to the exhibition park of Lisbon, the largest room of spectacles in Lisbon and our Oceanarium, the best in Europe. It is well served by public transport, whether buses or train and metro to the most popular areas of Lisbon. We believe that the time you have stayed was short, and in a future visit you will certainly appreciate the facilities that the area has.
2 out of 5
by A verified traveler

Factor in high fee for booking in out of hours!

Posted 29 Jul 2018 on Hotels
Watch out if you arrive out of their reception hours as you'll be slapped with an out of hours fee. A fee I would have preferred to spend on better accomodation instead! I thought I'd read the terms and conditions but I missed this! However I cannot fault the welcome from Sandra and the cleanliness of the room.
Comment from Hotel Management
13 Aug 2018 by Paula Ferreira, Hotel Management
Thank you for your comment. I am sorry you did not read on the conditions even though we sent it again by email to ensure all our guests read them. Nevertheless, I am glad to hear you have enjoyed your stay and I will pass by the compliments to our staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2018
5 out of 5
by A verified traveler

Posted 19 Nov 2019 on Hotels
Todo bien Cama un poco estrecha para parejas
Comment from Hotel Management
27 Dec 2019 by Ferreira, Hotel Management
Estimado Oscar, Gracias por su tiempo y testimonio de su experiencia. Esperamos verte pronto. Paula
3 out of 5
by A verified traveler

Posted 11 Nov 2019 on Hotels
Comment from Hotel Management
27 Dec 2019 by Ferreira, Hotel Management
Dear Lykke, Thanks for taking the time to give us your score. We look forward to seeing you soon. Paula
1 out of 5
by A verified traveler

Abaixo da critica

Posted 15 Jun 2019 on Hotels
Longe de tudo, muito longe de metrô, cama casal pequena (pouca diferença de solteiro) 3 andares de escada s/elevador, cozinha, geladeira compartilhado (barulho quarto ao lado MUITO e também compartilhado) apesar da sra Paula ser atenciosa ao telefone quem me recepcionou foi objetiva porém de forma ríspida e impaciente... enfim uma péssima experiência com preço de 4 estrela.
Comment from Hotel Management
20 Jun 2019 by Paula Ferreia, Hotel Management
Sr Carlos, agradecemos o tempo que dispensou a escrever a sua experiência connosco. Lamentamos que não tenha lido a nossa descrição no momento de fazer a reserva, pois está mencionado que terá de subir escada, que todos os quartos tem a sua própria casa de banho e apenas é partilhado a cozinha e o terraço, que lhe pedimos utilizasse para fumar, dado os nossos alojamentos serem para não fumadores. Contudo, adianto-lhe que iremos em breve instalar um elevador no prédio. Assim, numa próxima reserva connosco, provavelmente já não terá de subir escadas. Desejam-no-lhe uma continuação de boas férias e contamos revê-lo em breve.
4 out of 5
by A verified traveler

Posted 5 Jun 2019 on Hotels
Comment from Hotel Management
6 Jun 2019 by Paula Ferreira, Hotel Management
Dear Thomas, Thank you so much for your review. For us it is very important to know that our guests like to stay in our apartments. We really like having you as a guest and we hope to see you soon. You will always be welcome
3 out of 5
by A verified traveler

Posted 3 Jun 2019 on Hotels
Comment from Hotel Management
4 Jun 2019 by Paula Ferreira, Hotel Management
Thanks for your time. You will always be welcome.