Ratings based on 703 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
I booked this because I thought it was cute but the pictures don't do it justice. I had stayed at a 5 star hotel during my stay in Portugal and I enjoyed this adorable Chalet just as much. The property had so much character and charm and I absolutely loved our room. It was very clean and well decorated. I just loved everything about this stay. Wish I could have stayed longer than one night. Will return someday and stay longer.
Comment from Hotel Management
11 Nov 2024 by Catarina Martinho, Hotel Management
Ms. Catherine, thank you so much for your review! We're so happy to read it and to know you enjoyed your stay with us!It'll be a pleasure to have you with us again. Best wishes and happy travels,
by A verified traveler
Posted 22 Oct 2024
The property was beautiful and the staff were very friendly and helpful. Breakfast was delicious- go hungry!
Comment from Hotel Management
24 Oct 2024 by Catarina Martinho, Hotel Management
Thank you so much Erin!It was a pleasure. Best wishes and happy travels,
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Catarina Martinho, Hotel Management
Thank you so much Mr. Thomas! Best wishes and happy travels!
by A verified traveler
Posted 15 Oct 2024
I thought the interior was mundane and dark.
Comment from Hotel Management
17 Oct 2024 by Catarina Martinho, Hotel Management
Thank you so much for taking the time to review us Ms. Linda.We're sorry to read it though. :( We have the house decorated with art nouveau and art decó styles, which we understand is not everyone's taste. We still hope you had a good stay with us and maybe someday you'll give us another chance. :)Best wishes and happy travels.
by A verified traveler
Posted 14 Oct 2024
This was one of our favorite stays in all of Portugal! The proprietor was simply amazing and thoughtful! You will not be sad staying in this truly unique boutique hotel
Comment from Hotel Management
15 Oct 2024 by Helena Rodrigues, Hotel Management
Thank you so much for your words. Hope you will visit us again.Taka care!
by A verified traveler
Posted 11 Oct 2024
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Comment from Hotel Management
12 Oct 2024 by Catarina Martinho, Hotel Management
Thank you so much Mr. Jeffrey!Looking forward to welcoming you again. :)Best wishes and happy travels
by A verified traveler
Posted 6 Oct 2024
Lovely room, well equipped, and quiet. Extremely pleasant and helpful staff.
Comment from Hotel Management
6 Oct 2024 by Catarina Martinho, Hotel Management
Thank you so much Craig! It makes us very happy to know you enjoyed your stay and we hope to welcome you again someday! :)Best wishes and happy travels.
by A verified traveler
Posted 29 Sep 2024
Beautuful old hotel. It rained every day we were in Sintra. The hotel staff was terrific!
Comment from Hotel Management
1 Oct 2024 by Helena Rodrigues, Hotel Management
Thank you for your review. We are sorry to know that it rained every day but it is something that we can not control yet :)We are glad to know that you liked our staff. All the best!
by A verified traveler
Posted 20 Sep 2024
Fun touches in the lounge!
Comment from Hotel Management
21 Sep 2024 by Catarina Martinho, Hotel Management
Thank you so much Nicola, we're so glad you enjoyed! Best wishes and happy travels!
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Catarina Martinho, Hotel Management
Thank you so much Lindsay! Happy travels! :)
