Ratings based on 1,057 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Everything was good
Comment from Hotel Management
29 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Abiola, We are very pleased that you took the time to rate your stay here at behotelisboa.We're delighted to hear that everything was to your satisfaction. We hope to welcome you back on your next visit to Lisbon.Best regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 29 Dec 2024
Great location. Friendly staff.
Comment from Hotel Management
29 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Maria, we were delighted to receive your evaluation. It's very gratifying to know that you liked our privileged location, right in the city centre, and we appreciate your comment about our staff, who work hard every day to ensure customer satisfaction.It would be a pleasure to welcome you back to our hotel.Best Regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 28 Dec 2024
Great location in the heart of Baixa. A bit noisy in the night due to being in a busy area.
Hotel staff was very helpful.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Shilpa, First of all, we would like to thank you for rating our hotel so highly. We look forward to welcoming you back to behotelisboa.Best Regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Craig,We would like to thank you for taking the time to rate your stay here at behotelisboa. We hope to have the pleasure of welcoming you again on your next visit.Best Regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 25 Dec 2024
I like this hotel, very convenient, it’s close to everything. Though I asked the front desk that it is warm in our room. They said it’s going to be cold during the night. But I still feel hot, it’s just me I like the AC on. So I opened the window to let the cold air in, but then I could hear the noise the train makes.
by A verified traveler
Posted 23 Dec 2024
The location of this property is perfect.
Comment from Hotel Management
24 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Jose Ivan, We would like to thank you for choosing behotelisboa for your stay in this beautiful city. We are delighted that you enjoyed our unbeatable location. We hope to have the pleasure of welcoming you on your next visit to Lisbon.Best Regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 22 Dec 2024
The property had a great location, was perfectly clean and well maintained. Breakfast menu was very complete. Customer service staff was very attentive and helpful at all times. Would return and recommend to my friends and relatives.
Comment from Hotel Management
22 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Jesus, first of all we would like to thank you for your kind comment. It is very gratifying to know that we provided you with an excellent stay and that our staff was always there to help you. We are very happy to know that you enjoyed our unbeatable location right in the city centre. We hope to have the pleasure of welcoming you on your next visit to Lisbon.Kind Regards, Cláudia Veiga-Front Office
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear Scott, We would like to thank you for taking the time to rate us so highly. We look forward to seeing you on your next visit to Lisbon.Kind Regards, Cláudia Veiga-Front Office
by A verified traveler from Ottawa
Posted 19 Dec 2024
We were returning customers and again found conditions, services and staff response outstanding.
Comment from Hotel Management
20 Dec 2024 by Cláudia Veiga- Front Office , Hotel Management
Dear John, first of all we would like to thank you for your kind comment, it is very gratifying for us to be able to have the pleasure of welcoming you again. We are very pleased to hear that you enjoyed the comfort of your room and especially the service provided by our team. We hope to have the pleasure of welcoming you again on your next visit to Lisbon.Kind Regards, Cláudia Veiga-Front Office
