Ratings based on 742 Verified Reviews

4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Staff were so helpful, lovely breakfast and wonderful hotel
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Very relaxing Atmosphäre in a House with Some Heritage
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Breakfast was good, property is okay but everything inside looks pretty old
Comment from Hotel Management
31 Oct 2024 by Diogo Laranjo, Hotel Management
Dear Janill, Thank you for your feedback!We are glad to hear that you enjoyed our buffet breakfast served from 7h30 until 12 noon. As Janelas Verdes Inn is an 18th century townhouse that retains its traditional architecture by reflecting the Portuguese culture, in an intimate and friendly atmosphere. Our goal is to preserve the vintage charm with elements like antique furniture, creating a nostalgic atmosphere that stands apart from modern, minimalist styles.Although, we genuinely share our history and concept across all our sales channels, we also understand that this type of hotel may not appeal to everyone.We hope to have the pleasure of welcoming you back one day.Warm regards,Diogo Laranjo General Manager
5 out of 5
by A verified traveler from Toronto

Posted 24 Oct 2024
Very professional staff Nothing seen to be able to claim of
5 out of 5
by A verified traveler

Posted 25 Sep 2024
We really enjoyed this hotel. The historic building is beautiful. The location was located pretty close to the midway point between the historic district and the discovery monument to make both walkable. The staff were very friendly and always helpful.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Perfect stay with elevator and breakfast on terrace. Loved It. Great location. Not close to stores but it’s walking distance.
5 out of 5
by A verified traveler

Posted 14 Aug 2024
The hotel is quaint and charming. The room is very nice and lots of storage space. Limited parking, make sure to book hotel parking space in advance.
Comment from Hotel Management
23 Aug 2024 by Diogo Laranjo, Hotel Management
Dear Maria Irene,Thank you for sharing your feedback with us!We are very pleased to hear that you appreciated the picturesque ambiance of our As Janelas Verdes Inn, as well as the comfortable and spacious room we assigned to you.Located in Lapa neighborhood , this charming 18th century townhouse retains its traditional architecture, embodying Portuguese culture in a warm and inviting atmosphere. Our mission is to preserve the distinctive character of the hotel while ensuring modern comforts through ongoing maintenance and improvement of our facilities.As you mentioned, our house offers a private parking for our Guests, but due to its small dimension, a reservation in advance is recommended. We look forward to have the pleasure to welcoming you again soon to our lovely city and having the opportunity to offer you another great stay.Best regards,Diogo LaranjoGeneral Manager
5 out of 5
by A verified traveler

Posted 7 Aug 2024
I really liked my stay. I am a vip member at Expedia and they gave me a free upgrade to a beautiful room. They treated me so kindly. They arranged taxis , visits everything. They had really good breakfast and roommservice. They have an eye for detail. I loved it . Thanks
Comment from Hotel Management
12 Aug 2024 by Diogo Laranjo, Hotel Management
Dear Evie, Thank you so much for your feedback!We are pleased to know that you enjoyed your stay with us and that the Vip Expedia privileges met your expectations.It’s also great to hear that our attention to detail, the service that we provide, breakfast, and room service contributed to a memorable experience for you.Thank you again for your kind words, and we look forward to welcoming you back soon!Kind regards, Diogo LaranjoGeneral Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels