Ratings based on 340 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Very nice facility. Very attentive professional friendly staff. Convenient to sight seeing
Comment from Hotel Management
18 Nov 2024 by Alexandre Morais, Hotel Management
Dear Mrs. Joanne, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and that our team made such a positive impression. We truly believe that great service is key to a memorable experience, and it's wonderful to know that our staff helped make your visit even more special.We hope to welcome you back to 138 Liberdade in the near future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,138 Liberdade Hotel Team
by A verified traveler
Posted 13 Nov 2024
Beautiful hotel with an excellent restaurant and free breakfast.
The location is very good,you can walk pretty much everywhere,and the rooms are spacious and very comfora.
Only negative is the lack of sound-proofing,it’s very easy to hear people in the gall and neighbouring rooms.
Nota huge problem,but for the absolute first class accomodations and amenities,the relatively noisy room was a bit of a distraction.
Comment from Hotel Management
17 Nov 2024 by Alexandre Morais, Hotel Management
Dear Peter, Thank you so much for your kind words about our hotel and the complimentary breakfast! We're thrilled to hear that you had a great experience and enjoyed the variety and quality of our offerings. It means a lot to us that you appreciated the details we strive to provide for our guests.We also appreciate your feedback regarding the soundproofing. We're always looking for ways to improve, and we take guest comments seriously. We understand how important it is to have a quiet, restful environment, and we're currently exploring options to enhance our soundproofing.We hope to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else you'd like to share or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to hosting you again soon!Warm regards,138 Liberdade Hotel Team
by A verified traveler
Posted 11 Nov 2024
Lovely hotel with nice rooms and great breakfast. Highly recommend!
Comment from Hotel Management
11 Nov 2024 by Alexandre Morais, Hotel Management
Dear Fiona, We’re so grateful for your wonderful feedback! It’s incredibly rewarding to hear that you enjoyed your time at our hotel and that our team contributed to making your experience special. We truly believe that our staff is the heart of what we do, and we’re delighted that their efforts stood out to you.It would be our pleasure to welcome you back whenever your travels bring you to the area again. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable.Warmest regards,138 Liberdade Hotel Team
by A verified traveler
Posted 11 Nov 2024
This is a great place: the hotel itself is beautiful, the staff is super friendly and it’s in a great neighborhood.
Comment from Hotel Management
11 Nov 2024 by Alexandre Morais, Hotel Management
Dear Zachary, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that our team made such a positive impression. It’s always wonderful to know that our efforts to provide exceptional service and create a welcoming atmosphere have been noticed.We look forward to welcoming you back for another memorable experience. If there’s anything else we can do to make your next visit even more special, please don’t hesitate to let us know!With the best regards, 138 Liberdade Hotel Team
by A verified traveler
Posted 8 Nov 2024
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Comment from Hotel Management
8 Nov 2024 by Alexandre Morais, Hotel Management
Dear Krishna, Thank you so much for your kind words! We're absolutely delighted to hear that you enjoyed your stay with us. Our team works hard to provide the best possible experience for our guests, and it’s wonderful to know that we were able to meet your expectations.We look forward to welcoming you back in the future and hope your next visit will be just as memorable!Warm regards,138 Liberdade Hotel
by A verified traveler
Posted 4 Nov 2024
Clean with friendly staff.
Comment from Hotel Management
7 Nov 2024 by Alexandre Morais, Hotel Management
Dear Carolin, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff. Our team works hard to ensure that every guest feels welcome and well taken care of, and your feedback is truly appreciated.We hope to have the pleasure of welcoming you back to 138 Liberdade Hotel in the future.Warm regards,138 Liberdade Hotel
by A verified traveler
Posted 30 Oct 2024
Very good
Comment from Hotel Management
31 Oct 2024 by Alexandre Morais, Hotel Management
Estimado Sérgio, Gostariamos de agradecer pela sua preferência no nosso hotel como pelo tempo que disponibilizou para nos deixar uma review. Esperamos um dia voltar a recebê-lo e proporcionar-lhe uma excelente estadia novamente. Com os melhores cumprimentos, A Equipa do 138 Liberdae Hotel
by A verified traveler
Posted 25 Oct 2024
Excellent
Comment from Hotel Management
26 Oct 2024 by Alexandre Morais, Hotel Management
Dear Lindsey, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It’s always our goal to provide a memorable experience for our guests, and your feedback means a lot to our team.We hope to welcome you back soon for another fantastic stay!Warm regards,138 Liberdade Hotel Team
by A verified traveler
Posted 10 Oct 2024
Easy access and close to everything. Staff are very helpful
Comment from Hotel Management
10 Oct 2024 by Alexandre Morais, Hotel Management
Dear Mr. Naqeeb, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay as well as the service from our team. Your compliments inspire us to keep delivering the best experience possible.We hope to see you once more in the future. With the best regards, 138 Liberdade Hotel Team
by A verified traveler
Posted 4 Oct 2024
The breakfast service was not very good, need to up their game on this. Dinner service was excellent so why not in the morning??
Comment from Hotel Management
6 Oct 2024 by 138 Liberdade Hotel, Hotel Management
Dear Alastair,Thank you for your feedback and for highlighting our excellent dinner service! We sincerely apologize for the breakfast experience not meeting your expectations. Your comments are invaluable, and we will certainly work on improving our breakfast service. We hope to welcome you back soon!Best regards, The 138 Liberdade Hotel Team
