Ratings based on 854 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 24 Nov 2024
The staff was amazing and helpful
Comment from Hotel Management
26 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Christopher,Thank you for taking the time to share your feedback.We are delighted to know that you enjoyed your stay with us and that you felt the charisma and professionalism of our team.Hope to welcome you again soon.Warm regards,Cheila PereiraGuest Experience Manager
by A verified traveler
Posted 23 Nov 2024
Great staff
The best location in downtown Lisbon.
Comment from Hotel Management
26 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Miguel,Thank you for taking the time to share your feedback.Let me start by mentioning that we are pleased to know that you enjoyed our privileged location, being in fact, a highly valued point due to the ease of access to various points of interest in the city.Our team works everyday to create a great service to better serve our guests and its very satisfying to know that you could experience it.Hope to welcome you again soon.Best regards,Cheila PereiraGuest Experience Manager
by A verified traveler
Posted 22 Nov 2024
Pretty nice overall
Comment from Hotel Management
26 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Mi,Thank you for taking the time to share your feedback.We are glad to know that you have enjoyed your experience at Vincci Liberdade.Hope to welcome you again soon.Warm regards,Cheila PereiraGuest Experience Manager
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Front desk staff were incredible. Highly recommend the hotel
Comment from Hotel Management
23 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Walter,Thank you for taking the time to share your feedback.It's wonderful to know that your experience with us has exceeded your expectations.Feedbacks like yours are the reason why we try to be better day after day in our jobs.We hope to welcome you again at Vincci Liberdade.Warm regards,Cheila PereiraGuest Experience Manager
by A verified traveler
Posted 8 Nov 2024
Great hotel. Comfortable, friendly, very quiet.
Comment from Hotel Management
11 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Jose,Thank you for taking the time to share your feedback.We are thrilled to know that you enjoyed your experience at our hotel and the comfort of our rooms.Our team works everyday to create a great service to better serve our guests and its very satisfying to know that you could experience it.We hope to welcome you back in the future.Kind regards,Cheila PereiraGuest Experience Manager
by A verified traveler from Bellevue
Posted 31 Oct 2024
by A verified traveler from TAIPEI
Posted 31 Oct 2024
I like this hotel located in safe area and walkable to main attraction.
Comment from Hotel Management
6 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Sufei,Thank you for taking the time to share your feedback.We are pleased to know that you enjoyed our privileged location, being, in fact, a highly valued point due to the ease of access to various points of interest in the city.We will wait for your next visit soon.Kind regards,Cheila PereiraGuest Experience Manager
by A verified traveler
Posted 24 Oct 2024
I came across this gem of the hotel after leaving a “big brand hotel” due to what I believed was bedbugs. This hotel went above and beyond to ensure that I was comfortable. It just goes to show that sometimes bigger brand names don’t mean a damn thing. The breakfast in this hotel was amazing. It was close to absolutely everything. I would definitely recommend this hotel to anyone travelling and visiting Lisbon.
Comment from Hotel Management
6 Nov 2024 by Guest Experience Manager, Hotel Management
Dear Georgina,Thank you for taking the time to share your feedback.Let me start by mentioning that we are pleased to know that you enjoyed our privileged location and our delicious breakfast, made with fresh and high quality products.Knowing that you had such an amazing experience with us it's really rewarding and this is way we do our jobs everyday. We hope to have the opportunity to welcome you again in the future.Warm regards,Cheila PereiraGuest Experience Manager
