Ratings based on 286 Verified Reviews

3.1 out of 5
64% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Nice set up. Thank you.
1 out of 5
by A verified traveler

Posted 25 Oct 2024
We checked into your hotel in early October 2024. We were very disappointed in the accommodations in room 102. Firstly, there was NO MATTRESS (only a box spring with a sheet), Secondly, there was NO HOT WATER. Thirdly, the shower leaked heavily from the corner by the wall and thoroughly flooded the floor, which became not only an inconvenience, but most especially, a SERIOUS SAFETY HAZARD, We left at daybreak the very next day and forfeited the last two days of our paid reservation. We've stayed in Pensiones in the past, but this was an absolutely TERRIBLE EXPERIENCE. Bill, USA
2 out of 5
by A verified traveler

Posted 18 Oct 2024
Just to spend a night sleep. Area is very nice. Manager Orlando was friendly. No amenities what so ever. You have to provide for yourself.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024
4 out of 5
by A verified traveler

Posted 7 Sep 2024
Better than 4 but not 5 stars. Good for position, shops, Metro, price. Water took at least 5 minutes to run warm, we thought the shower was broken. Staff friendly,.would stay again.
1 out of 5
by A verified traveler

Posted 1 Sep 2024
Affordable place to live.
4 out of 5
by A verified traveler

Posted 22 Aug 2024
No complaints considering the cost. A clean, if a little dated hotel with helpful staff and decent facilities. If you're going to spend a lot of time at your hotel on holiday I might not recommend it, but if you'll be spending most of your time exploring Lisbon and the surrounding area it's absolutely fine
5 out of 5
by A verified traveler

Simple yet Clean

Posted 1 Jul 2024 on Hotels
When I arrived, the man at the counter assisted me right away and explained the rules and regulations of the hotel. He was very kind and tried to speak English as much as he could. I appreciated his explanation and offered assistance as much as he could.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
1 out of 5
by A verified traveler

Posted 27 May 2024
Please the price I paid I expect something more! 3 nights! No change towels, the bed was basically on floor the mattress was super bad and uncomfortable! Hot water on shower none after 30 minutes with the water open come hot water! Smell of drugs on the corridors! The water no pressure! The window was opened and impossible to close! Unbelievable
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