Ratings based on 616 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Fantastic stay! The staff were always so friendly and helpful! Our room was the perfect size with a very comfy bed, the breakfast selection was ideal and the location was perfect for shops and trains and sightseeing. We would definitely recommend, and also return. Thank you :)
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 4 Sep 2024
The staff was very friendly and helpful. Restaurant down the street called Vinho Verde is amazing. The only issues with this hotel is you can hear noise and footsteps through the ceiling and the AC made periodic buzzing noises which kept us up. Breakfast is basic but not bad.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 16 Aug 2024
The guesthouse was decorated beautifully, felt luxurious. Our room had everything we needed and a large bathroom with amazing views across the city. The staff couldnt do enough to help us. The only snag is it a very steep hill to get to it but taxis are so cheap we always got one on our return to the hotel.
by A verified traveler from Van Buren
Posted 28 Jul 2024
Great place to stay in Lisbon
by A verified traveler
Posted 13 Jul 2024
I'd say this is more of a three-star property than a four. The breakfast room was incredibly cramped, with no counter space to set down your plates as you are selecting your breakfast, requiring multiple trips backwards and forwards between the buffet area and your table. The coffee from the machine was awful. The design of the tap in the sink was very impractical, extending so far out that every use resulted in a flooded floor and a slip hazard. The "blackout" curtains didn't cover the window. Most bizarrely, I could hear the toilets of the rooms around me every time they flushed - and loudly - causing a constant cacophony. The "king" bed was two single mattresses pushed together. More positively, the staff were incredibly helpful and friendly, the hotel's main asset. But this isn't enough for me to recommend the place, and indeed I'm surprised that it has such glowing reviews.
by A verified traveler
Posted 12 Jul 2024
Inside is very authentic and simple
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 2 Jul 2024
Excellent service from check in to check out. Really good breakfast choice, both food and coffee /teas. Friendly, welcoming, and knowledgeble staff, nothing too much trouble. Loved the roof terrace and the city view.
