Ratings based on 442 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
Our flight was canceled and rebooked for the following day, and Hotel AS Lisboa would do nothing to help us reschedule our stay. They kept the original booking and wouldn’t move it back by a night now would they give us a discount for rebooking the following evening. The customer service was overall very poor speaking with the staff we were dealing with.
Comment from Hotel Management
31 Jul 2024 by Hotel AS Lisboa Team, Hotel Management
Ms, Lindsey,We thank you first of all for your preference for our hotel.Your opinion is very important for the improvement of the hotel. As you are awere your reservation was a no show. Also a no-refundable reservation (lower price).Any changes can be made.Hotel A.S Lisboa hopes to see you again soon. Yours sincerely, The A.S Lisboa team,
by A verified traveler
Posted 3 Jul 2024
The hotels location was perfect. Very close to the subway and buses. Not far from the downtown.
by A verified traveler
Posted 21 Jun 2024
Close to a metro station
by A verified traveler
Posted 22 Apr 2024
Convenient location close to the airport (10 minute drive) and metro (right in front of the building, 5 stops to Rossio Square). Room was spacious with comfortable beds. We booked this hotel for our last night in Lisbon due to it being close to the airport and having parking as we had a rental car - but it doesn’t have dedicated parking area, there is a public parking garage across the street which isn’t a great option if you have to leave for the airport at 3 am. We ended up finding a spot on the street, which wasn’t easy. Otherwise a nice stay.
by A verified traveler
Posted 24 Mar 2024
Noisy metro
by A verified traveler
Posted 19 Feb 2024
Noisy room from water pipes. Poor breakfast.
by A verified traveler
Posted 25 Jan 2024
An enjoyable experience
Comment from Hotel Management
31 Jan 2024 by Hotel AS Lisboa team, Hotel Management
Dear Alice,We thank you first of all for your preference for our hotel. Your opinion is very important for the improvement of the hotel. Hotel A.S Lisboa hopes to see you again soon. Yours sincerely,
by A verified traveler from hialeah
Posted 10 Oct 2023
Convenient, close to center. Adjacent parking. Lots of restaurants and cafes. Close to airport. Staff very cordial and always willing to help. Would recomend
by A verified traveler
Posted 7 Oct 2023
A very clean, economical hotel that is in a great location, conveniently located between the airport and central Lisbon. This would be a great option for someone who was only in Lisbon for a short time or had an early morning flight. The taxi ride from the hotel to the airport was only about 10 minutes long on a Saturday morning, while the Metro to the central Lisbon tourist area was only about five short stops away. The buffet breakfast is very good for European hotel standards, with many hot items.
by A verified traveler
