Ratings based on 31 Verified Reviews

4.6 out of 5
100% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Oct 2024
I would like to talk to someone why I got charged again the full price on my credit card.. who do I contact. I have tried all the dropdown menu possibilities.
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Very clean, conveniently located near public transportation, and a front desk staff always ready to assist when needed. I fully recommend it
5 out of 5
by A verified traveler

Lovely staff

Posted 18 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Comment from Hotel Management
13 Jul 2024 by Liliana Rodrigues, Hotel Management
Agradecemos a sua pontuação. Foi um prazer recebe-la
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jan 2020 on Hotels
Comment from Hotel Management
30 Jan 2020 by Lux Residence, Hotel Management
Hello, Thank you for your evaluation,we are glad that you have enjoyed your experience with us and we hope to see you again in the future. Kind regards, Liliana Ferreira
4 out of 5
by A verified traveler

Posted 22 Dec 2019 on Hotels
Very friendly staff, place was clean and modern and with all necessary facilities for family. Short distance to city centre via metro, would happily stay again.
Comment from Hotel Management
27 Dec 2019 by Lux Residence, Hotel Management
Thank you so much for your opinion,it is very important to us.We will be happy to host you again in the future. Kind regards, Liliana Ferreira
4 out of 5
by A verified traveler

Posted 20 Oct 2019 on Hotels
Comment from Hotel Management
22 Oct 2019 by Lux Residence, Hotel Management
Thank you for your evaluation.We hope you've enjoyed yur stay with us and hope to see yuo again in the future. Best regards, Liliana Ferreira
4 out of 5
by A verified traveler

Great

Posted 30 Sep 2019 on Hotels
The location the staff of the lux lounge also was very cool. The only inconvenient was the 2nd night I couldn’t sleep because the couple in the room next to mine was screaming making noise until 2am that’s is the only thing bad about the stay
Comment from Hotel Management
1 Oct 2019 by Lux Residence, Hotel Management
Thank you for your evaluation.We apologize for the inconveniences and hope to see you again in the future. Best regards, Liliana Ferreira
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