Ratings based on 62 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 10 Jun 2019
Lovely property with the best view and roof top terrace. We
by A verified traveler
Posted 24 Jun 2018 on Hotels
Comment from Hotel Management
6 Jul 2018 by Antonella, Hotel Management
Grazie
Recommended
for Everyoneby A verified traveler
Nice hotel with free beach, very kind personnel
Posted 15 Jul 2017It is a nice hotel/residence with free beach. The wifi works really well all over the structure and the village is only 10 minutes walk away. They also provide a free shuttle from the port at your arrival and the whole staff is very helpful and willing to advise and make your stay really pleasant. The top roof cocktail bar is amazing but it's only available for a few hours at sunset. The breakfast is also very good. The only gap is a proper bar available during the day or a restaurant, although there are many nearby. There is an on site beautician available for treatments (upon request). My room was in the renovated part of the hotel, it was a garden view ground floor but very spacious.
by Pamela
The Only Serious Choice For Vulcano
Posted 8 Sep 2015 on HotelsLes Sables Noir is THE choice for Vulcano, a "resort" town of low quality. Our apartment (we stayed five days) had a large bedroom and large sitting/dining room with kitchenette, plus nice bathroom. A/C was efficient but noisy. No utensils but useful fridge freezer and sink. Our room (109) was on the corner, facing the beach. Great for the view and access, but not for privacy.
The bad eggs smell from the mud baths occasionally wafted over, but not too bad on beach side. It's a 10 min walk to the port. Tip: make sure you call to for pickup or it's a case-dragging walk in the heat down a dusty road.
There is no information at all at the hotel, not a single sheet of paper (why not?), so ask questions about the hotel and Vulcano. The rooftop bar would have had more than its 2 or 3 customers a night if someone even told the guests it existed!
Also, the restaurant is for breakfast (adequate, but nothing hot - cold bacon and eggs?!? Weird.) and a snack lunch only, not for dinner, so you have to trek along the dark (take a torch), dusty road to the "town", with its terrible bars and grotty pizzerias. They could make a fortune here by opening and publicising that restaurant in the evenings, as the only decent one available.
Great small private beach area with good quality shaded sunbeds on the black sands, but charging 6 Euros a day for a couple of towels? Pathetic for a place of this overall standard. The pool was nice, but has no shallow end, so poor for non-swimmers and kids.
by Susan from New York
Hot in Vulcano
Posted 10 Jun 2015 on HotelsThis a beautiful hotel in a great location close to town and the Black Sand beach. There are just some subtly strange things about it. They close the pool for several hours in the afternoon. The pool is beautiful, but has no entrance other than ladders. Our room in the pool area was very small and the air conditioner didn't work. After 3 people confirmed that, they still did not move us until the next day. By the way, the hotel was empty.This made for a miserable night in a tiny room where any attempt to open a window or door brought in hoards of mosquitos. Oh and they were supposed to have taken payment in advance. Apparently they didn't which I confirmed later...But my assumption was that I had paid this. So this made checkout complicated.
by jean from Brunswick, Maine
Beautiful
Posted 7 Jun 2015 on HotelsThis is a beautiful hotel...a bit away from the busy city.staff is fantastic! Helpful, responsive, all in all wonderful. The beach is beautiful, the rooftop bar/lounge great...the most beautiful view I've ever seen !
by Blair from Chicago
Beautiful Hotel - You have to stay here!
Posted 29 Jul 2014 on HotelsThis was my favorite hotel on my trip to the Aeolian Islands - it is located right on the black sand beaches and has a gorgeous pool as well. The breakfast is the best in Sicily (at least in my experience) and all the staff is extremely helpful. I arrived and was upgraded to a lovely room with two terraces because my original room had a broken toilet. The original room was beautiful too though - right on the pool with a terrace as well. I do not think there is a bad room in the entire hotel.
by A verified traveler
Service is everything
Posted 25 Aug 2012 on HotelsWhat the hotel may lack in updated decor and arguably maintenance, it more than compensates for with service and its sunset views. Starting with the pickup from the port, to the people at reception who very willingly helped us organize everything, including our tickets out of Vulcano. It really made for a fun atmosphere for the duration of our stay, which we extended by three days, not wanting to leave. We also got a great deal on hotels.com, which made it all the more enjoyable. (note that if you are paying rack rates, you may not be getting the best value for money, but there are not many alternatives on the island).
by A verified traveler
Posted 5 Sep 2023
Se paghi 350
Euro a notte non possono finire pane e brioche alle 9:30 e non puoi avere una sola fornitura di asciugamani per la spiaggia (se ne vuoi altre le paghi a parte…)
