Ratings based on 980 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Great service
by A verified traveler
Posted 27 Dec 2024
Ok
by A verified traveler
Posted 26 Dec 2024
Hotel was great. Short 5 minute walk to lionshead. Bar the resort was very convenient
by A verified traveler
Posted 21 Dec 2024
Staff were great, very helpful
by A verified traveler
Posted 18 Dec 2024
Very friendly staff. Perfect location. Family friendly.
by A verified traveler
Posted 15 Dec 2024
Great place to stay. Watch out for using the toaster as it catches things on fire
by A verified traveler
Posted 9 Dec 2024
Staff was great! we came in late after the blizzard and their was “room at the inn”! but the kitchen was closed and food delivery was not happening due to the blizzard - SO. they opened up the kitchen again!!! fantastic service
Comment from Hotel Management
10 Dec 2024 by Evergreen Lodge Management, Hotel Management
Thank you for the kind words, Paul. We pride ourselves on providing excellent customer service, and it's rewarding to hear that our team was able to assist you during a challenging situation.We hope to welcome you back again soon, at a better time.
by A verified traveler
Posted 30 Nov 2024
great place to stay
Comment from Hotel Management
3 Dec 2024 by Evergreen Lodge Management, Hotel Management
Thank you for the wonderful feedback, Daniyaal. Thank you for staying with us.
by A verified traveler from ARVADA
Posted 27 Nov 2024
The staff were very kind and accommodating. I booked a couple nights at the last minute to avoid a storm before the Thanksgiving holiday. Vail doesn’t quite open up until after this holiday but they were still well staffed and able to help me.
Overall my stay was great as I was only there to work from the hotel room. It was mostly quiet except when someone was walking down the hall in ski boots. Luckily that was not all day.
The room was non smoking but had the distinct scent of marijuana when I first walked into the room each time I walked into the room. Everything seemed to be very clean but it is an older hotel and so it def showed some signs of wear. It also did not obviously have AC which in a snowstorm would normally be fine but the heat was very high inside. There were fans in the room however which helped.
Comment from Hotel Management
3 Dec 2024 by Evergreen Lodge Management, Hotel Management
Hello Jessica, thank you for your review. We are pleased to hear that you had a positive experience with our staff. We are very sorry to hear about the issues with the smell. We are non-smoking property, there is no smoking allowed in any room or public areas, again we truly apologize. We understand it can be a bit frustrating not having AC, but we are glad the fans in the rooms helped out, our windows do open as well which can definately help when the room is very warm. We will also make sure all heaters are set up at the correct temperature to avoid anyone checking in to a very warm room. We thank you for staying with us and hope to see you back in the near future.
by A verified traveler
Posted 12 Nov 2024
Check in was a Breeze and the room (1 king bed) was large and very clean. The food was good and for Vail reasonably priced, Front desk help was fantastic.
The room itself was a bit dated but overall, I would recommend the Evergreen lodge.
Comment from Hotel Management
17 Nov 2024 by Evergreen Lodge Management, Hotel Management
Thank you for the great review! We appreciate your feedback and will continue to strive for excellence.
