Ratings based on 401 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Clean room,
Fresh and tasty breakfast,
Nice staff,
Sauna,
Comfy bed
-no restored breakfast (i.e. no butter 2nd day, no eggs 1st day),
-dirty corridor carpet,
-price to quality!,
-poor room light.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler from Beckenham
Posted 25 Sep 2024
Sadly this arte hotel was a disappointment. Our room was exceedingly hot being in the roof up two flights of stairs with windows facing south. And the air conditioning had failed as had the safe with flat batteries. We changed rooms but still in the attic this time with a shower that slipped down and a floor which turned our new white slippers dirty grey. We had to keep every window open which meant very noisy night and limited sleep. We stayed 2 nights and there was no room cleaning service. Breakfast was ok but no tables were cleared of dirty breakfast stuff. This wasn’t the staffs fault, the place was understaffed. Reception shouted at me that I should have called house cleaning when we got back (at 2200!) and that all of Linz had no air conditioning (not correct as we have found out elsewhere). I think if this was a budget hotel it’s ok. But it’s not at budget prices! Im sad because I like art and designer hotels rather than business chains. But this arte needs some decent management in my opinion.
by A verified traveler from Dartford
Posted 5 Sep 2024
Located next to Neue Rathaus by the river, easily reached with trams from main railway station. Business suite room was spacious and tidy - more than plenty just for myself. Efficient and friendly staffs, and easily walkable distance to all key sites in central Linz. Recommended.
by A verified traveler
Posted 27 Jul 2024
This place is great. They had a very safe and secure place for me to stick my bicycle. Staff was very friendly. Hotel room was very nice.
Comment from Hotel Management
4 Aug 2024 by Your arte Linz team, Hotel Management
Dear Richard,Thank you very much for your great review, we are happy to count you to our arte fans.Maybe see you again next time.Regards
by A verified traveler
Fine venue for Linz
Posted 19 Jul 2024 on HotelsEcellent location. Good breakfast
Comment from Hotel Management
4 Aug 2024 by Your arte Linz Team, Hotel Management
Dear Mr. P,Thank you very much for your great review.We are happy that you enjoyed your stay in our hotel.Maybe see you again next time.Regards
by A verified traveler from Norco
Posted 8 Jul 2024
Recommend
Comment from Hotel Management
4 Aug 2024 by Ihr arte Linz Team, Hotel Management
Lieber Sam, Vielen Dank für die sehr gute Berwertund die Sie unserem arte Linz gegeben haben. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und wir sehr zu unseren arte Fans zählen dürfen.Wir würden uns freuen Sie mal wieder bei uns begrüßen zu dürfen.Herzliche Grüße
by A verified traveler from Arad
Posted 28 Jun 2024
Great location. Confortable room.
Comment from Hotel Management
3 Jul 2024 by Your arte Linz Team, Hotel Management
Dear Florin, hello from Linz - it was a pleasure having you as our guest.thank you so much for your TOP rating. We are glad to hear you had an amazing stay with us and that we can count you as our arte-fan. We hope to see you soon again!best regards,
by A verified traveler
Not a 4 star
Posted 18 Jun 2024 on HotelsWe stayed 1 night. I had booked a business studio room and was given a handicap room. Not at all romantic and actually quite awkward. Assuming they had no other room. The room was not super clean as in hand prints all over the mirror in the room and the bottom of the shower curtain was all dirty and mildewed. The amenity kit in the washroom was ordinary with only 1 cue tip and the wrapping was opened. Would not stay here again.
Comment from Hotel Management
18 Jun 2024 by your arte Linz Team, Hotel Management
Dear Melissa,We want to ensure our guests well being and cleanliness is one of the main factors. We are sorry to hear this was not the case during your stay. This is not up to our standards and we will forward your feedback to our hardworking housekeeping team.Regards
