Ratings based on 45 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2023
The whole hotel look like a half way house expedia need to recheck the property
Comment from Hotel Management
5 Jan 2023 by Gerald, Hotel Management
I gave you a heads up 2 months before your scheduled arrival, that we have emergency housing guests staying at our motel. We have stopped taking regular bookings in the mean time. The stuff you mentioned has now been removed.
by A verified traveler
Posted 4 Oct 2022 on Hotels
It was booked for convenience to an event, was shocked to find it used as emergency housing and were the only paying guests. The heating didn't work neither did the stove.
Comment from Hotel Management
5 Oct 2022 by Gerald, Hotel Management
Thank you for your review. Yes we do have people staying here for emergency housing. I assume they didn't cause any issues. I have checked the heat pump, oven and hob and they are all working fine. Maybe you had the heat pump set to cooling, you have to have the sunshine symbol showing for heating. The heat pump is only a few months old.
by A verified traveler
Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
27 Sep 2022 by Gerad, Hotel Management
Thank you for your review.The room you were staying in is due for an upgrade.
by A verified traveler
Posted 7 Jun 2022 on Wotif
Lack of maintenance was a issue , apart from that very tidy at a very reasonable price
Comment from Hotel Management
19 Jun 2022 by Gerald, Hotel Management
Thank you for your review. It looks like you enjoyed your stay with us.
by A verified traveler
Posted 26 Feb 2022 on Hotels
Comment from Hotel Management
27 Feb 2022 by Gerald, Hotel Management
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again sometime.
by A verified traveler
Posted 25 Feb 2022
Very disappointed, dirty very very dirty.
When I explained how dirty it was he said it would take so long to clean properly,I said being COVID and a cancer patient I told him the importance but he wasn’t interested.
He wouldn’t even look at reducing price or any thing.
Comment from Hotel Management
27 Feb 2022 by Gerald, Hotel Management
Thank you for your review. Sorry you didn't think it was clean. Don't know where the dust came from. All the surfaces were wiped down with cleaning products and the floors were vacuumed and mopped.
by A verified traveler from Auckland
Posted 10 Jan 2021
The location was good for the people I was visiting.
Due to this fact I would stay again
Comment from Hotel Management
12 Jan 2021 by H, Hotel Management
Hi Roland, We do hope you enjoyed your stay and are pleased you will visit us again. Happy New Year Kind regards Helen
by A verified traveler
Posted 5 Mar 2020 on Hotels
Comment from Hotel Management
5 Mar 2020 by Helen, Hotel Management
Hi Shaw, Thank you for your taking your time to comment. We are pleased you loved your stay with us and we hope to see you again in the future. Kind Regards Helen
by A verified traveler
Posted 3 Mar 2020 on Hotels
Comment from Hotel Management
4 Mar 2020 by Helen, Hotel Management
Hi Graeme,Thank you for your comments. Pleased you liked your stay with us. What can we do to improve things for you? Kind Regards Helen
by A verified traveler from Sydney
Posted 23 Feb 2020
The host allowed us to store luggage after check-out
Comment from Hotel Management
25 Feb 2020 by h, Hotel Management
Thank you were glad you enjoyed your stay with us
Regards Helen
