Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
27 Sep 2024 by Monica , Hotel Management
Hej Thomas, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Monica
by A verified traveler from Jefferson
Posted 18 Feb 2024
No time for this
Comment from Hotel Management
22 Mar 2024 by Monica , Hotel Management
Dear Guest,Thank you so much for you comments!Please come back,Best,Monica
by A verified traveler
Posted 11 Jul 2023 on Hotels
Comment from Hotel Management
18 Jul 2023 by Olivia Samuelsson, Hotel Management
Hej Pernillastort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Med vänlig hälsningOlivia Samuelsson Scandic Frimurarehotellet
by A verified traveler
Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by Emil Spets, Hotel Management
Hej KaarinaVivian
Tack för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Hoppas att vi ses snart igen!
Bästa hälsningar
Emil Spets
Service Team Manager
by A verified traveler
Posted 3 Dec 2021
Helpful staff and great breakfast
Comment from Hotel Management
10 Dec 2021 by Sabina, Hotel Management
Hi Mikael
Thanks for your feedback.
I´m glad you appreciated our breakfast buffet.
Welcome back!
Kind regards
Sabina Lundgren
Scandic Frimurarehotellet
by A verified traveler
Posted 16 Nov 2021 on Hotels
Comment from Hotel Management
19 Nov 2021 by Sabina, Hotel Management
Hej Andreas,
Tack för att du har tagit dig tid att ge oss ett omdöme efter din vistelse, det uppskattar vi.
Kul att ni trivdes.
Varmt välkomna tillbaka.
Med vänliga hälsningar
Sabina Lundgren
Servie Team Manager
Scandic Frimurarehotellet.
by A verified traveler
Posted 10 Nov 2021
We had a comfortable, clean well kept room. We had a large balcony with a beautiful view of the cathedral. The breakfast was delicious and the train/ bus station was a short walk away. We will stay there again on our next visit!
Comment from Hotel Management
19 Nov 2021 by sabina, Hotel Management
Hej Mary,
Tack för att du har tagit dig tid att ge oss ett omdöme efter din vistelse, det uppskattar vi.
Kul att ni trivdes.
Varmt välkomna tillbaka.
Med vänliga hälsningar
Sabina Lundgren
Servie Team Manager
Scandic Frimurarehotellet.
by A verified traveler
Posted 7 Nov 2021 on Hotels
Comment from Hotel Management
8 Nov 2021 by Sabina, Hotel Management
Hej,
Tack för att du har tagit dig tid efter din vistelse att ge oss ett omdöme, det uppskattar vi.
Kul att ni trivdes så bra.
Varmt välkomna tillbaka.
Med vänliga hälsningar
Sabina Lundgren
Service Team Manager
by A verified traveler
Posted 27 Oct 2021 on Hotels
Comment from Hotel Management
1 Nov 2021 by Sabina, Hotel Management
Hej Emma,
Tack för att du har tagit dig tid att ge oss feedback efter din vistelse, det uppskattar vi.
Kul att ni trivdes!
Välkomna tillbaka.
Med vänliga hälsningar
Sabina Lundgren
Service Team Manager
by A verified traveler
Poor experience
Posted 3 Oct 2021 on HotelsMany different disappointments. First tried to talk to the hotel through hotels.com message and phone and noone answers at all. Checked in and the sofa bed was not made for the kids, we made it and it was very dirty under it and we had to move it to fit in the room 216, so the dirt was around. We had an old room that furniture need to be refreshed. Bed and sofa bed in a very poor conditions and extremely small TV. After a long day out we come back and no cleaning. I see only pictures of nice and new rooms and no pictures of other rooms, so be aware. Breakfast was good.
Comment from Hotel Management
14 Oct 2021 by Sabina, Hotel Management
Hi Patricia,
Thanks for your feedback.
I´m so sorry to hear about the cleaning. I will pass on your feedback to the relevant manager.
I´m glad you appreciated our breakfast buffet.
Welcome back!
Kind regards
Sabina Lundgren,
Service Team Manager
