Ratings based on 919 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Fantastic breakfast.
Comment from Hotel Management
16 Sep 2024 by &Reception, Malou, Hotel Management
Hej Sarah,tack för ditt fina omdöme, vad glada vi blir av att se att du var nöjd med din vistelse!
by A verified traveler
Posted 19 Aug 2024
Couldn't get in through the garage door when we arrived at the hotel. Had to walk out and around. Hotel itself was nice. Room a bit small. Breakfast was great.
Comment from Hotel Management
30 Aug 2024 by &Receptionen, Julia, Hotel Management
Hi,thank you for your nice review, we apologies about the inconvinience with the garage. Great that you enjoyed out breakfast.Welcome back!
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by &Reception, Malou, Hotel Management
Tack så mycket för ditt fin fina omdöme! Det gläder oss att se att du var nöjd med din vistelse.Varmt välkommen åter!
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by &Reception, Malou, Hotel Management
Hej Allan,vad härligt att du gillade vårt hotell!Ha en fin dag.
by A verified traveler
Posted 20 May 2023
The room was SO small - maybe 7’ x 12’. The bed fit from wall to wall. The blanket was way too small for the bed. Just a heads up that there is another blanket under the bed - which I found out when I called the front desk at 3 am. The signage was not good. We couldn’t find the reception desk or the pay station when we were trying to leave the parking garage. Breakfast was pretty good, though!
Comment from Hotel Management
21 May 2023 by &Reception, Malou, Hotel Management
Hello Eiden,thank you for taking your time to give us a review.It's very nice to hear that you enjoyed our breakfast!As you say, our rooms are slightly smaller. However they are provided with everything you can need during a hotelvisit. We hope that our lovely staff helped you find everything you needed when the signs didn't.Again, thank you for the review and we hope you'll come visit us again.
by A verified traveler
Posted 25 Mar 2023 on Hotels
Comment from Hotel Management
30 Mar 2023 by &Reception, Malou, Hotel Management
Tack för din recension!
by A verified traveler
Nice hotel, pity about the staff
Posted 23 Mar 2023 on HotelsOverall it was a nice hotel with good rooms and a nice gym. The pity was they were under staffed with only 2 people managing the dining room, bar and check in. I gave up waiting in the end. Probably wasnt the staffs fault, but when being served they werent exactly happy to help, probably due to being stressed.
Comment from Hotel Management
30 Mar 2023 by &Reception, Malou, Hotel Management
Hello,thank you for your review.It can unfortunatly be very difficoult sometimes to predict how many workers we need. I hope you had a great visit even though we were understaffed that day. Normally our staff is happy to help, they must have been stressed.
by A verified traveler
Posted 8 Sep 2022 on Orbitz
Comfortable bed, excellent breakfast, but difficult when arriving late, key cards don’t always work.
Comment from Hotel Management
20 Oct 2022 by &Reception, Hotel Management
Yes, if you arrive late it's best to give the reception a call to make sure it's possible to check in.Thank you for taking your time to give us a review!
by A verified traveler
A very pleasant and comfy stay
Posted 24 Jul 2022 on HotelsFantastic stay. We arrived late but it was easy to get a hold of someone in the staff to check in after hours.
The room
Our room was a standard double bed without a window, but spacious enough for two ppl. The bed was a bit short (we are tall ppl), but very comfortable. It was a bit cold and drafty from the AC, but with an extra duvet we slept like babies. No lock on the bathroom door, but neat and tidy. Overall pleasing.
Food
Breakfast buffet was AMAZING, and we were happy to find that there was so much to eat even for us who avoid gluten- and lactose.
8/10
by A verified traveler
Posted 23 Jul 2022
Snappy little hotel! Compact room but has all that you need and a cool bathroom! You have to pay to use the carpark but it wasn’t expensive - not run by hotel. Breakfast was great with lots of variety. Hotel easy to locate once you understand &hotel is the Best Western!!!
Staff were brilliant and helpful - food in restaurant was great too. Would stay here again.
Comment from Hotel Management
24 Jul 2022 by Emelie, Hotel Management
Hello Marry,
I am pleased to hear you enjoyed your stay at our hotel. We value your opinions, and base our work with improving the experience for both you and other future guests on these.
I am also glad to hear you enjoyed the food, as well as the service provided by the staff.
We welcome you back!
Sincerely,
Emelie
The reception
