Ratings based on 129 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Lovely stay and great food.
by A verified traveler
Posted 8 Sep 2024
The property had beautiful grounds and a nice outside pool. We had dinner at their restaurant and he chefs menu was outstanding!! It is located in a vineyard so not in town but the area was lovely. Enjoyed our brief stay at Villa Neri
by A verified traveler
Amazing Staff
Posted 23 Jul 2024 on HotelsIt’s been a very long time since I’ve stayed at a hotel with such attentive staff. Amazing place and amazing staff. Everyone was very friendly and helpful.
One issue was there is no gym or free airport transfer like it says on hotels.com.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Superb hotel, beautiful surroundings and excellent restaurant One of the best hotels we have ever stayed at
by A verified traveler
Posted 19 Jul 2023
Sumptuous property, wonderful spa, and incredible staff. An excellent place to refresh and recharge.
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Posted 30 Apr 2023
by A verified traveler
Posted 3 Oct 2022 on Hotels
by A verified traveler
Posted 9 Aug 2022
by A verified traveler
Lovely hotel but not luxury service
Posted 1 Aug 2022 on HotelsOverall a lovely hotel and setting but a few things which let the hotel down. We have stayed in around 30 SLHs, and small things here which overall let down the "luxury" status. At breakfast you pay extra if you want omelette, fried egg or a vegetable juice for example... we had booked the restaurant for one evening prior to our stay (we went out the other night) but they failed to tell us they had an event on so we were unable to actually eat in the restaurant and got put in the breakfast room (we would happily have chosen to eat at the hotel restaurant another night instead had they told us this way the case). Wellness area was lovely, but i had a massage there which consisted of being rubbed very quickly rather than actually massaged (bit odd), and as i was pregnant they sat me up rather than putting me on my side which was less comfortable. Finally upon leaving i had left a bag of bottles and toiletries separately to our suitcase which had clearly been flung on the floor in the storage room smashing 2 glass bottles and ruining a lot of my belongings. Gorgeous pool area, very relaxing area, lovely clean hotel and nice toiletries.. a shame that these things let down our stay.
