Ratings based on 684 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Riverbank
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic 5-star review! We’re so glad to hear you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
Betther than ithers around there
Comment from Hotel Management
21 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to hear that you found us to be better than other options in the area. We appreciate your support and hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Sep 2024
The only complaint is the steel bed….comfy but will kill your shins. Pool area very nice and the breakfast is terrific. Staff are knowledgeable and helpful. I will be booking again.
Comment from Hotel Management
3 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for sharing your feedback! We're glad you enjoyed the pool area and breakfast, and that our staff made a positive impression. We appreciate your comment about the bed and will look into ways to improve it. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler from fort worth
Posted 20 Aug 2024
Expedia did a mistake in our reservation by sending us an email to say first reservation was canceled but never send to tell the hotel that so we did another reservation and the hotel kept 4 rooms stead of 2 rooms but the lady in the hotel was so nice to cancel the first reservation without charging us anything
Comment from Hotel Management
21 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience. We apologize for the mix-up with your reservation and are glad to hear that the hotel staff was able to resolve the issue for you without any extra charges. Your understanding is appreciated, and we're pleased that the staff's kindness helped make things right.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Aug 2024
Breakfast wasn’t the greatest sausage was undercooked and eggs were rubber and not a lot of room to sit
Comment from Hotel Management
5 Aug 2024 by Hotel Manager., Hotel Management
Dear Jensine,Thank you for the review. We apologize for the disappointment you experienced during breakfast. It's unfortunate to hear that the sausage was undercooked and the eggs were rubbery. We appreciate your feedback and will make sure to address these issues with our kitchen and dining area teams. We're committed to our goal of a perfect stay for you next time. I hope that we can serve you again in the future.Sincerely,Hotel Manager.
by A verified traveler from Chula Vista
Posted 31 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the feedback. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to having you with us again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 28 Jul 2024
McDonald's and Walmart nearby, next to I20, thats convenient. Microwave was dirty, AC was dusty. Door was hard to close, I had to slam my body against it.
Comment from Hotel Management
31 Jul 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. We hope that you had an overall good experience. But, we apologize that the cleanliness issue made your stay undesirable. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that we can serve you again in the future.Sincerely,Hotel Manager.
by A verified traveler
Posted 22 Jul 2024
Was comfortable but needed a bit more cleaning my wife asked for a broom to sweep
Comment from Hotel Management
24 Jul 2024 by Hotel Manager., Hotel Management
Dear Dakota,Thank you for the review. I am pleased that you found a comfortable room. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that you will choose to stay again.Sincerely,Hotel Manager.
by A verified traveler from New Port Richey
Posted 21 Jul 2024
Clean property convient to highway.
Comment from Hotel Management
24 Jul 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the comments. We're glad to hear that you found our property to be clean and conveniently located near the highway. We take great pride in our property and the amenities we offer, striving to provide our guests with a memorable and enjoyable experience. We look forward to the chance to serve you again in the future.Sincerely,Hotel Manager.
by A verified traveler
Posted 6 Jul 2024
Great motel.
Comment from Hotel Management
9 Jul 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the comments. I’m very glad that our hotel impressed you in so many ways. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.
